Scope of Work
Detailed task list, hardware/software models, firmware versions, physical locations, cabling responsibilities, and exclusions to prevent misunderstandings.
A clear Firewall Installation Agreement reduces ambiguity about technical scope, minimizes downtime risk, and defines responsibilities for configuration, testing, and incident response. It creates a basis for acceptance testing and clarifies warranty, payment milestones, and liability allocation in the event of misconfiguration or breaches.
These agreements are commonly drafted and signed by IT service providers and clients negotiating network security projects.
Ensure the person with contracting authority and the technical lead both review the document before execution to avoid scope or operational gaps.
Detailed task list, hardware/software models, firmware versions, physical locations, cabling responsibilities, and exclusions to prevent misunderstandings.
Procedures for functional tests, security scans, performance thresholds, sign-off criteria, and remediation steps for failed tests.
Process for authorized changes, emergency modifications, approval workflow, and rollback procedures to control configuration drift.
Post-installation support windows, SLA response times, patching responsibilities, and software license management.
Limitations of liability, indemnities for breaches or negligence, and insurance minimums aligned to operational risk.
Data handling obligations, encryption requirements, and permitted disclosures to employees or subcontractors.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code; use stronger methods for high-risk signers. |
| Template | Save standard SOW, acceptance tests, and payment schedules as templates. |
| Conditional Fields | Show warranty or indemnity fields only if selected work triggers them. |
| Notifications | Enable alerts for completed signatures and pending approvals. |
Choose a signing platform that supports required authentication, audit trails, and your preferred document formats.
Ensure the platform can produce an immutable audit trail, accommodate conditional fields for technical checklists, and integrate with your contract repository to maintain version control.
Date installation work may begin.
Authorized timeframes and expected duration.
When tests will be run and results recorded.
Dates tied to completion or acceptance events.
Date warranty period commences after acceptance.
Parties sign and agreement becomes effective.
Hardware and licenses are ordered and delivered.
Firewall installed and initial configuration applied.
Client completes tests and signs acceptance.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Trial | Trial | Free plan | Trial |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |