Transaction Details
Provide precise payment identifiers: transaction ID, amount, currency, date/time, sending and receiving account numbers, and bank routing/Swift/BIC codes to enable rapid bank tracing and matching.
A concise, well-documented notice reduces response time, strengthens evidence for recovery efforts, and supports compliance with internal controls and reporting obligations.
Typical creators include corporate finance teams, accounts payable staff, fraud investigators, and legal counsel when fraud is suspected.
Recipients commonly include the receiving bank, the sender’s bank, internal compliance, and law enforcement or recovery vendors as appropriate.
An officer with delegated authority (CFO, Treasurer, Controller) may sign and certify the accuracy of the fraud notice. Their signature confirms internal review and triggers bank escalation; keep a record of delegation of authority on file.
A designated bank representative or authorized institution contact may sign or acknowledge receipt of the notice when coordinating a recall or trace. Their acknowledgement documents the bank’s acceptance of the escalation and next steps.
Provide precise payment identifiers: transaction ID, amount, currency, date/time, sending and receiving account numbers, and bank routing/Swift/BIC codes to enable rapid bank tracing and matching.
Explain why the transfer is considered suspicious (phishing indicator, altered instructions, unauthorized request). Be factual and avoid speculative language to preserve credibility.
Specify the actions requested of the bank: place a hold, initiate recall/trace, block payee, or freeze funds. Include any deadlines for these actions if time-sensitive.
Include name, title, and electronic or wet signature of the officer authorizing the notice and any reference to delegated authority or approval code.
Attach supporting documents such as payment instruction emails, change-of-payment requests, invoices, and screenshots showing suspicious indicators.
List internal investigator contact details and the external point-of-contact at the bank or law enforcement handling the case.
| Field | Configuration |
|---|---|
| Authentication | Require email plus SMS OTP for signers |
| Conditional Fields | Reveal bank action options based on suspicion type |
| Template Save | Store a reusable template with mandatory fields |
| Notifications | Auto-email bank and internal contacts upon completion |
Use secure file formats, authenticated delivery, and an auditable trail when sending the notice electronically.
Contact bank within 24 hours
Escalate to compliance same day
File complaint promptly if funds lost
Retain evidence immediately
Expect initial response 24–72 hours
Suspected fraud identified and logged
Confirm transaction details and evidence
Notify bank and request trace/recall
File reports and support investigations
A property manager flagged an altered wiring instruction during closing
A vendor payment appeared to redirect to a new account after an email compromise
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