Reporter
Name, job title, department, contact email and phone; include whether the reporter is internal or an external complainant and relationship to affected parties.
A consistent Fraud Report Template reduces ambiguity, speeds triage, and preserves evidence required for investigations, insurance claims, and regulatory notices.
Use role-based routing so each report reaches the appropriate reviewer and is retained according to policy and applicable law.
Name, job title, department, contact email and phone; include whether the reporter is internal or an external complainant and relationship to affected parties.
Short narrative describing what occurred, where and when it was first noticed, and the suspected fraud classification such as identity theft, account takeover, or check tampering.
Chronological list of events with exact dates and times (use MM/DD/YYYY and 24-hour or AM/PM consistently) to support forensic analysis.
Specific identifiers: account numbers, transaction IDs, amounts, merchant names, IP addresses, and device fingerprints where available.
Attach or link to screenshots, emails, scanned documents, CCTV timestamps, and exported logs; note file names and storage locations.
Actions taken or proposed: account freezes, notifications, law enforcement referral, insurance claim initiation, and responsible approver with signature and date.
| Field | Configuration |
|---|---|
| Incident date/time | Auto-fill with timestamp on submission |
| Reporter contact | Required field; validate email format |
| Evidence upload | Allow PDF, JPG, PNG, DOCX; enforce max file size |
| Routing rule | Route by priority to investigator group |
Ensure the vendor can produce tamper-evident signed copies, provide detailed audit logs, and meet any required compliance frameworks.
Report to internal team within 24–72 hours
Secure logs and files immediately upon detection
State breach notice periods vary; act promptly
Notify insurer according to policy deadlines
Refer cases promptly when criminal activity suspected
An online account compromise was detected by customer support after unusual transactions
Multiple vendor payments were rerouted over weeks and noticed during reconciliation
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|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |