Hajj Travel Document

HAJJ TRAVEL DOCUMENT

Organizer Name:    Pilgrim Name:

Organizer Address:

Pilgrim Address:

RECITALS

WHEREAS, Organizer provides pilgrimage coordination services including visa facilitation, accommodations, internal transportation, local guidance, and related logistical services for the performance of Hajj; and

WHEREAS, Pilgrim desires to engage Organizer to arrange and manage Pilgrim's Hajj travel in accordance with the terms set forth herein and acknowledges the religious, health and regulatory requirements applicable to Hajj travel; and

WHEREAS, the parties wish to set forth their respective obligations, responsibilities, and payment arrangements in a binding agreement.

PILGRIM INFORMATION

SCOPE OF WORK

Organizer shall provide the following services for Pilgrim for the Hajj program described below. The parties agree that services are subject to the terms and conditions of this document.

Departure City:    Departure Date (planned):    Return Date (planned):

PAYMENT TERMS

Total Package Price:

Late Payment Fee:

All payments shall be made in cleared funds to Organizer by the dates set forth above. Organizer reserves the right to withhold services, including visa submission and airline reservations, until required payments are received in full. Any additional costs incurred due to Pilgrim-requested changes (including but not limited to flight changes, additional nights, or administrative fees) shall be payable by Pilgrim upon demand.

CANCELLATION AND REFUNDS

Cancellation by Pilgrim will be governed by the following schedule unless otherwise required by applicable authority:

Organizer will make reasonable efforts to recover and, where recoverable, refund amounts from third-party suppliers. Any non-refundable supplier fees shall be borne by Pilgrim. Refunds, if any, will be processed after deduction of applicable cancellation fees and supplier penalties.

TERM AND TERMINATION

Contract Start Date:    Contract End Date:

Either party may terminate this agreement for material breach where the breaching party fails to cure within the notice period. Termination does not relieve Pilgrim of obligations to pay for services rendered or non-refundable supplier commitments incurred prior to termination.

VISA, IMMIGRATION, HEALTH AND INSURANCE

Organizer will assist with visa application processes as an agent, but final approval of visas and entry to host countries is at the discretion of the issuing and border authorities. Pilgrim is responsible for obtaining and maintaining valid travel documents and for complying with all vaccination and health requirements. Pilgrim shall procure and maintain appropriate travel and medical insurance covering trip cancellation, medical evacuation, and emergency treatment for the duration of travel.

  I confirm that I have obtained travel and medical insurance covering the Hajj travel period.

CONFIDENTIALITY

Each party agrees that personal information, passport data, medical information, and other sensitive information exchanged for the purpose of arranging Hajj services shall be treated as confidential. Organizer may disclose such information to third-party suppliers, government authorities, and health agencies solely as necessary to procure visas, travel arrangements, and emergency assistance. Organizer shall implement reasonable administrative and technical safeguards to protect Pilgrim's personal information.

LIABILITY, INDEMNITY AND ASSUMPTION OF RISK

Pilgrim acknowledges that Hajj travel involves physical demands, exposure to large crowds, and varying local conditions. Pilgrim assumes all risks associated with participation. To the fullest extent permitted by law, Organizer’s liability for loss, damage, or delay arising from services provided under this agreement is limited to direct out-of-pocket damages up to the total amount paid by Pilgrim to Organizer under this agreement. Pilgrim agrees to indemnify and hold Organizer harmless from third-party claims, fines, penalties, and liabilities arising from Pilgrim's non-compliance with local laws, travel document deficiencies, or misconduct.

GOVERNING LAW

This agreement shall be governed by and construed in accordance with the laws of the jurisdiction identified below. Any dispute arising out of or relating to this agreement shall be resolved in the courts of that jurisdiction unless the parties agree in writing to an alternative dispute resolution method.

ENTIRE AGREEMENT

This document, together with any written attachments signed by both parties, constitutes the entire agreement between Organizer and Pilgrim with respect to the subject matter herein and supersedes all prior oral or written representations, negotiations, and agreements. Any amendment or modification to this agreement must be made in writing and signed by both parties.

ACKNOWLEDGMENTS AND CERTIFICATIONS

By signing below, Pilgrim certifies that all information provided in this Hajj Travel Document is true, complete and accurate; Pilgrim has read and understands the terms and conditions of this agreement; Pilgrim consents to Organizer’s processing of personal data as necessary for provision of services; and Pilgrim agrees to comply with the instructions of Organizer and applicable local authorities during travel.

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