Scope of Services
Specify coding types (inpatient/outpatient/professional), CPT/ICD versions, claim submission responsibilities, and any exclusions to avoid misunderstandings.
A clear agreement reduces claim denials, clarifies liability, and documents HIPAA safeguards. Properly executed electronic signatures meet ESIGN (15 U.S.C. ch. 96) and UETA rules for enforceability when intent, consent, attribution, and retention are satisfied.
Healthcare providers, billing vendors, and compliance teams use this agreement to set expectations and manage regulatory risk.
The agreement suits both in-house coding groups and third-party firms that handle claims and protected health information.
Chief Financial Officer or Director of Revenue Cycle typically signs on behalf of the healthcare organization, confirming authority to bind the provider and acceptance of coding performance metrics and PHI safeguards.
Authorized officer or compliance officer for the coding firm signs to accept service scope, indemnities, and Business Associate Agreement obligations; signer must have corporate authority to contract.
Specify coding types (inpatient/outpatient/professional), CPT/ICD versions, claim submission responsibilities, and any exclusions to avoid misunderstandings.
State accuracy targets, allowable error rates, turntimes, and reporting cadence for appeals and denials management.
Include a Business Associate Agreement, encryption requirements, access controls, breach notification timelines, and audit rights.
Define fees, invoicing schedule, holdbacks for error rates, and procedures for correcting underpayments or overpayments.
Allow provider access, define sample sizes for chart reviews, timelines for remediation, and cost allocation for third-party audits.
Limitations on liability, indemnification for coding errors or breaches, and insurance requirements to allocate financial risk.
| Field | Configuration |
|---|---|
| Signature Field | Required; include date and printed name fields |
| Signer Order | Provider signs first, vendor signs second unless negotiated |
| Authentication | Email link plus SMS or ID verification for higher assurance |
| Document Retention | Attach retention policy and export signed PDF with audit trail |
Choose an eSignature setup that supports HIPAA BAAs, audit trails, and secure storage for PHI.
Enter MM/DD/YYYY to start obligations immediately on that date
Typically 15–30 days for system access and testing
Monthly or weekly claim submission schedule per agreement
Provider/vendor must respond within 10–30 days
Commonly 30–90 days written notice
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no card | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Provider centralized coding and contracting to reduce disputes during payer audits.
Company standardized vendor agreements to reduce onboarding time and legal review cycles.