Authorization Details
Clear statement of patient consent specifying the companion by name, the relationship, and a precise description of permitted assistance or areas of access to prevent ambiguity during patient visits.
Use the Healthcare Companion Card Application to document companion consent, reduce front-desk delays, and create a retrievable record of who is authorized to accompany a patient.
Clinical intake staff, patient advocates, social workers, and authorized guardians typically complete and process this application at admission or on request.
Facilities should train front-line staff on verification steps, consent checks, and retention rules to ensure consistent handling and compliance.
The patient signs or consents where capacity permits. The patient supplies preferences for companion access, limits, and duration; their instructions govern the card unless a valid legal representative has authority.
The companion provides identification and contact information and signs to acknowledge any limits. Their signature confirms they understand permitted activities and the facility’s visitor and privacy rules.
Clear statement of patient consent specifying the companion by name, the relationship, and a precise description of permitted assistance or areas of access to prevent ambiguity during patient visits.
Explicit scope fields that define activities allowed (for example, accompany to appointments, assist with mobility, or collect paperwork) and any prohibited actions to guide staff decisions.
Start and end dates, and a renewal or review checkbox, so staff know when authorization expires and when a new consent conversation is required.
A section noting whether the companion may act in emergencies, and what specific actions they may take, so clinicians have clear guidance under urgent circumstances.
Fields for verification method and staff initials, plus space for scanned ID or notes, so the facility maintains an auditable trail without embedding unnecessary PHI.
A concise HIPAA-aligned notice explaining what information may be shared with the companion and how revocation works, preserving patient rights and aligning with institutional policy.
| Field | Configuration |
|---|---|
| Identity Verification | Require ID photo upload or SMS code |
| Signer Role | Patient, companion, and witness fields |
| Audit Trail | Capture IP, timestamp, and actions |
| Retention Setting | Encrypt and retain per policy |
Choose a platform that supports secure upload, signer authentication, and an auditable signing history for any electronic companion card.
Submit and verify at patient check-in
Review authorization at least once per year
Honor patient revocation immediately upon request
Notify affected parties within institution timeline
Retain according to record retention policy
Patient or representative completes form and submits it to intake.
Staff confirm companion identity and record the verification method.
Authorization is entered in the record and made visible to front-line staff.
Scheduled review or renewal occurs based on facility policy.
| Document | Companion Card | Durable Power of Attorney |
|---|---|---|
| Primary purpose | visitor authorization | legal decision authority |
| Legal authority | limited access | broad medical authority |
| Notarization | usually not required | often required |
| Effective duration | defined short term | typically long term |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |