Scope of Services
Precise description of clinical and administrative duties, deliverables, and performance standards for the party providing services.
A well-drafted agreement reduces operational risk, helps ensure HIPAA compliance for protected health information, clarifies payment and staffing expectations, and documents obligations that affect licensure and liability. Electronic execution is generally legally binding under the federal ESIGN Act (15 U.S.C. ch. 96) and state UETA statutes (1999) where adopted, subject to narrow exceptions for testamentary or certain court filings.
Typical users range from small private dental practices to multi-site dental groups, vendors, and independent clinicians who deliver services or supply goods.
Identifying the correct signing parties and internal approvers prevents execution delays and supports enforceability and regulatory oversight.
| Field | Configuration |
|---|---|
| Signer Authentication | Email link + SMS code for moderate assurance |
| Role Assignment | Office manager, practice owner, vendor representative |
| PHI Controls | Restrict file access to named signers and reviewers |
| Audit Trail | Enable full IP, timestamp, and action logs |
Ensure the signing platform supports HIPAA controls, audit trails, and flexible authentication before exchanging agreements containing PHI.
Precise description of clinical and administrative duties, deliverables, and performance standards for the party providing services.
Fee schedule, invoicing cycles, responsibility for third-party billing, and procedures for disputed charges.
PHI handling rules, required safeguards, breach notification obligations, and Business Associate Agreement terms.
Minimum insurance limits, naming of additional insureds, and mutual indemnity provisions for malpractice and negligence claims.
Termination triggers, notice periods, and patient care transition responsibilities post-termination.
Designated state law that will interpret the agreement and venue for dispute resolution.
MM/DD/YYYY — when duties and payment obligations begin
Provide certificates prior to start of services
Specify monthly, net-30, or milestone billing
See retention timeline for federal and HIPAA periods
Provide required forms (e.g., W-9) upon onboarding
Assemble scope, fees, and compliance clauses before review.
Have counsel and privacy officer review HIPAA and indemnity language.
Obtain internal approvals and confirm delegated signing authority.
Execute electronically or in-person and archive with audit trail.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
A private practice engaged a part-time associate to handle weekend shifts following a detailed scope and compensation clause
A dental group contracted an external billing vendor with PHI access and required a BAA and SOC 2 evidence