Scope of Data
Define exactly which imaging modalities, associated reports, annotations, and metadata are covered and whether derived data is included.
A clear agreement reduces legal and clinical risk by setting technical and privacy expectations for exchanging diagnostic images. It supports HIPAA compliance, clarifies responsibilities, and helps ensure images remain usable and auditable across vendors and PACS systems.
Healthcare organizations, imaging centers, teleradiology vendors, and research institutions commonly enter these agreements to enable image exchange.
Signs on behalf of the hospital for technical controls and integration commitments; coordinates with privacy officers for HIPAA compliance and with PACS/VNA administrators for format compatibility.
Signs for the vendor to accept responsibilities for secure transport, storage, de-identification options, and support SLAs; may also commit to audit logging and incident reporting timelines.
Define exactly which imaging modalities, associated reports, annotations, and metadata are covered and whether derived data is included.
Specify credentialing, multi-factor options, API keys or SAML/SSO requirements, and authorized user roles for viewing and exporting images.
Require encrypted transport (TLS 1.2/1.3) and at-rest encryption (AES-256) along with integrity checks and checksums where applicable.
State the de-identification standard (HIPAA safe harbor or expert determination), what fields are removed or retained, and who performs the process.
Obligate maintenance of tamper-evident audit trails recording access, export, timestamps, and signer identity for forensic review.
Set notification timelines, investigation cooperation, forensic obligations, and cost-sharing for remediation consistent with HIPAA breach rules.
| Field | Configuration |
|---|---|
| Authentication | SAML/SSO, API keys, or MFA per organizational policy |
| Audit Trail | Enable immutable logs with timestamps and user attribution |
| BAA Requirement | Execute a Business Associate Agreement when PHI is transmitted |
| File Formats | Support standard DICOM; permit PDF/JPEG for reports and snapshots |
Confirm platform compatibility, integration endpoints, and supported file types before signing or enabling exchange.
HIPAA requires access within 30 days (45 CFR 164.524)
Timely reporting per HIPAA and state laws; federal minimums apply
Audio-video records typically retained 5–10 years per state RON rules
Complete validation before go-live; typical window 1–4 weeks
Periodic reviews aligned with record retention policy
Agree scope, security, and liability terms with stakeholders
Configure endpoints, credentials, and test data exchanges
Sign agreement and any required BAAs or consents
Begin monitored production exchange and confirm audits
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A regional fertility center needed interoperable image transfer for remote consultations.
A small imaging referral network required standardized DICOM export and secure viewer access.