Scope of Services
Describe the digital health services, data flows, functionality, and any device integrations so both parties agree on deliverables and limits on data use.
The agreement clarifies data handling, HIPAA obligations, and allocation of operational and legal risk between parties. It supports regulatory compliance, documents authorized PHI uses, establishes encryption and audit standards, and permits electronic signing and retention that meet ESIGN and UETA requirements.
The Healthcare Digital Health Agreement is used by multiple roles across provider organizations, vendors, and administrative teams when digital health services involve PHI or clinical workflows.
Signatures commonly come from authorized contracting officers, privacy officers, or registered executives who have organizational signature authority and technical leads who confirm integration or security details.
Describe the digital health services, data flows, functionality, and any device integrations so both parties agree on deliverables and limits on data use.
Define PHI categories, permitted processing activities, de‑identification standards, and any secondary uses such as analytics or research.
Specify technical safeguards, encryption minimums, access controls, logging, and incident detection requirements that align with HIPAA and industry best practices.
Include a Business Associate Agreement or BAA where required, allocating responsibilities for PHI handling, breach notification, and subcontractor flow‑downs.
Grant audit rights, reporting cadence, and remediation timelines for compliance checks, penetration testing, and third‑party assessments.
Set termination triggers, data return or deletion procedures, and transitional support to preserve continuity of care and regulatory compliance.
Prepare documents in standard, tamper‑resistant formats and define acceptable signer authentication before sending for electronic execution.
| Field | Configuration |
|---|---|
| Document Format | PDF/A for long‑term retention; DOCX allowed for drafts |
| Authentication Method | Email link plus optional SMS code for higher assurance |
| Routing Order | Sequential or parallel routing based on role |
| Retention Policy | Automated retention for minimum compliance period |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7‑day free trial | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | No cap | No cap | No cap |
The organization adopted electronic workflows to streamline administrative tasks and integrations.
A small operations team centralized signature collection for client agreements and vendor onboarding.