Product Identification
Include brand and generic name, NDC or equivalent code, lot numbers, expiration dates, and dosage form for precise product matching.
A properly prepared Healthcare Drug Import Request reduces customs delays, documents chain-of-custody, and demonstrates regulatory compliance. Accurate requests support patient safety, minimize the risk of shipment seizure or costly enforcement actions, and create a reproducible record for audits and inspections.
Several organizational roles commonly complete or sign import requests; identify the appropriate owner before starting.
Assigning clear responsibility reduces processing time and ensures the right supporting documents are attached.
Include brand and generic name, NDC or equivalent code, lot numbers, expiration dates, and dosage form for precise product matching.
Provide the manufacturer's legal name, address, country of origin, and certificate of good manufacturing practices if available.
State exact counts, packaging units, and total active ingredient amounts to support customs valuation and controlled-substance classification.
Declare compliance with applicable FDA/DEA requirements, confirm labeling accuracy, and note whether product is prescription-only or controlled.
Attach commercial invoice, bill of lading/air waybill, COA, manufacturing permit, and any required import permits or licenses.
List a primary contact with phone, email, and role for questions and to expedite agency correspondence.
| Field | Configuration |
|---|---|
| Signature Field | Require eSignature with intent and timestamp |
| Date Field | MM/DD/YYYY format with auto-fill option |
| Attachment Field | Allow PDF, DOCX, XLSX upload; set required types |
| Reviewer Role | Assign Regulatory Affairs or Compliance reviewer |
Choose a platform that supports required file types, audit trails, and secure signer authentication.
Ensure the platform can preserve a tamper-evident copy and export complete audit logs for regulatory inspection.
Apply before shipment; review times vary by schedule and volume
Entry must be filed for release; timing affects arrival processing
FDA screening can trigger sample testing or inspection holds
Meet carrier cutoffs for air/sea manifests to avoid delays
Keep supporting documents per applicable retention rules
Assemble forms and supporting documents before booking shipment
Submit request and attachments to customs and agencies
Regulators screen documentation and may request samples
Customs clears shipment after all holds are resolved
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |