Identification
Fields for full legal name, date of birth, employer ID or medical record number, and contact details to ensure correct patient matching and routing.
A clear, completed Healthcare EAP Form establishes legal consent, documents scope of services, and creates an administrative record that supports continuity of care while protecting patient privacy and meeting regulatory obligations under HIPAA.
These roles collaborate to ensure consent, proper routing, and secure recordkeeping across employer and clinical systems.
Fields for full legal name, date of birth, employer ID or medical record number, and contact details to ensure correct patient matching and routing.
A concise section describing reason for referral, presenting concerns, and any urgent risk indicators to prioritize triage and appointment scheduling.
Explicit checkboxes and signature blocks that authorize information sharing with named EAP providers, including scope, duration, and revocation instructions.
Only collect the minimum necessary health details for service delivery; avoid full clinical histories unless directly required for care.
Fields for EAP coordinator, department, date received, and processing notes to create an auditable handoff and workflow trail.
Signature block with date and identity verification method; indicate whether a witnessed, notarized, or electronic signature is used and its authentication.
| Field | Configuration |
|---|---|
| Required Fields | Enable for name, consent, and contact |
| Conditional Routing | Route to clinical triage if risk flagged |
| Authentication | Email + SMS code recommended |
| Retention | Store encrypted for required period |
Ensure any eSignature vendor can execute a Business Associate Agreement when PHI is present and provides an auditable certificate of completion.
Within 24–72 hours of receipt
Typically valid for 12 months unless limited
Same-day or 24-hour contact for safety risks
Provide copies within 30 days when requested
Annual audit of active records
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
John Butler, Founder, used electronic forms to streamline consents and intake
Brian Fitzgibbons, COO, moved manual authorizations online for partners