Scope of Services
Describe the services to be provided (skilled nursing, personal care, therapy), frequency, and expected outcomes, and attach care plans or schedules as exhibits.
A detailed HHA Agreement sets expectations for clinical services, payment, and privacy, helps meet HIPAA and state licensing obligations, and limits liability by documenting consent and scope of care. Clear terms reduce disputes and support billing and audit readiness.
Home health agency administrators, discharge planners, case managers, patients or legally authorized representatives typically prepare or sign the HHA Agreement.
Caregivers and billing staff also rely on the executed agreement to confirm assignments, authorizations, and reimbursement terms.
The Agency Director or authorized manager signs to bind the provider and confirm staffing, scope of practice, and billing arrangements. This signature represents the provider entity and confirms compliance with state licensing and internal policies.
The patient or their legally authorized representative signs to consent to services, authorize release of medical information where required, and accept financial responsibility under stated payment terms. Verify identity and capacity before acceptance.
Describe the services to be provided (skilled nursing, personal care, therapy), frequency, and expected outcomes, and attach care plans or schedules as exhibits.
State caregiver qualifications, supervision practices, reporting requirements, incident reporting, and contingency plans for staff shortages or emergencies.
List patient or family duties such as providing accurate medical history, maintaining a safe environment, and timely payment of co-pays or private-pay amounts.
Specify rates, billing cycles, accepted payers, authorization requirements for insurance, and consequences for late payment or noncoverage.
Include HIPAA-compliant language about PHI use, a required authorization for disclosures if applicable, and reference to the agency privacy practices.
Explain grounds for termination by either party, required notice, and how ongoing care transitions will be handled to protect the patient.
| Field | Configuration |
|---|---|
| Signature Order | Sequence patient/rep then agency signer |
| Authentication | Use email link or SMS code for signer verification |
| Required Fields | Require name, date, and initials for key clauses |
| Audit Trail | Enable full action logging and timestamping |
Choose a platform that supports HIPAA protections, PDF and DOCX imports, and an auditable signature trail.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Set MM/DD/YYYY on the agreement to trigger start of services.
Note insurer or authorization end dates for coverage continuity.
Review care plan and agreement every 30–90 days as clinical condition changes.
Document any withdrawal or revocation dates when applicable.
Align agreement with billing cycles and timely claim submission rules.
Collect demographics, clinical needs, and payer info at intake.
Obtain consent and signatures before first visit.
Provide scheduled services and document visits.
Store executed agreement with audit trail and retention flags.
A midsize home health agency digitized its admission packet to reduce intake time by one business day
A hospital partnered with a home care provider to use a standardized HHA Agreement at discharge
| Document Type | HHA Agreement | Power of Attorney |
|---|---|---|
| Purpose | service terms | legal decision authority |
| Typical Notarization | often required | |
| Witness Requirement | rare | common for some states |
| HIPAA Impact | often relevant | may not apply |