Scope of Services
Defines covered services, excluded services, and provider obligations for care delivery, utilization management, and referral requirements.
A clear Healthcare HPHC Agreement reduces billing disputes, clarifies regulatory responsibilities, and documents the allocation of operational risk between the health plan and provider while supporting audit readiness and patient data protections under HIPAA.
The agreement is completed collaboratively by legal, contracting, and operations teams at both health plans and provider organizations.
Final execution often requires signatures from authorized business officers and compliance or legal signatories who can bind their organizations.
The plan administrator negotiates reimbursement language, network participation criteria, and appeals processes; they confirm financial authority and operational readiness to implement the agreement across plan networks.
Responsible for ensuring clinical, privacy, and credentialing requirements are reflected accurately; reviews HIPAA obligations, business associate language, and reporting clauses before approving signatures.
Defines covered services, excluded services, and provider obligations for care delivery, utilization management, and referral requirements.
Specifies fee schedules, capitation or fee-for-service calculations, claim submission rules, timely payment windows, and reconciliation procedures.
Outlines provider qualification requirements, verification processes, renewal cycles, and consequences for lapsed credentials.
Contains HIPAA-required protections, permitted disclosures, business associate details, and data security expectations.
Lists performance metrics, reporting cadence, audit rights, and remedies for failure to meet agreed quality benchmarks.
Describes notice periods, cure opportunities, dispute-resolution mechanisms, and post-termination obligations including patient transition.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel routing |
| Authentication Level | Email, SMS code, or KBA |
| Retention Location | Secure cloud storage, audit logs |
| Notifications | Email alerts for each signer |
Choose a platform that supports HIPAA controls, audit trails, and required integrations before e-signing.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes (BAA available) | Yes (BAA available) | Varies | Varies |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |