Service Catalog
A structured list of services with concise clinical descriptions so staff and payers can unambiguously identify the care or administrative task provided.
Using a clear Healthcare Menu of Services reduces billing disputes, supports accurate claims, and improves patient understanding of costs and required consents.
Typical users include clinical administrators, revenue cycle teams, billing staff, and patient financial counselors responsible for intake and pricing transparency.
The Healthcare Menu of Services is shared with patients, insurers, and internal staff so everyone uses a consistent reference for services and charges.
| Field | Configuration |
|---|---|
| Template Format | PDF/A with fillable fields for preservation |
| Default Authentication | Email link plus optional SMS code |
| Routing | Sequential signer order: provider → patient → billing |
| Notifications | Automated email on completion |
Verify integrations and file formats before you publish the Healthcare Menu of Services to avoid processing delays.
A structured list of services with concise clinical descriptions so staff and payers can unambiguously identify the care or administrative task provided.
CPT, HCPCS, and applicable modifiers for each line item, enabling correct billing and payer adjudication across claims and prior authorization processes.
Standard charges or price ranges with notes on whether amounts are estimates, billed charges, or cash prices, and any conditions that affect final patient liability.
Clear guidance on services that typically require prior authorization, plus payer-specific instructions or contact references to support timely approvals.
Required consent language and signature blocks for patients when services involve separate authorizations or release of protected health information.
Document version, effective date, and an audit trail of revisions so staff use the current menu and historical records are preserved.
Review and publish menu revisions at least annually or when payer policies change.
Provide advance written estimates consistent with state or payer expectations when required.
Submit claims per payer deadlines; timeliness affects reimbursement and appeals.
Align menu effective dates with provider–payer contract terms.
Maintain copies as part of clinical and billing records for compliance purposes.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Trial available | Trial available | Trial available | Trial available |
| Bulk Send | Yes (Business Premium+) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
The clinic standardized its patient service menu to reduce intake variability.
A midsize clinic published a digital menu for front-desk staff.