Clinical Criteria
Specific medical necessity thresholds (e.g., resting PaO2/SpO2 thresholds), comorbidity considerations, and test documentation required to justify oxygen therapy.
A concise policy reduces clinical risk, supports consistent authorization decisions, and documents steps needed for payer reimbursement. Electronic execution and retained records help demonstrate intent, consent, and attribution under federal e‑signature law (ESIGN Act, 15 U.S.C. ch. 96) and state UETA frameworks.
Well‑documented roles and an auditable signature record reduce delays and disputes across clinical, administrative, and payer interactions.
Specific medical necessity thresholds (e.g., resting PaO2/SpO2 thresholds), comorbidity considerations, and test documentation required to justify oxygen therapy.
Stepwise process for physician order entry, required supporting tests, prior authorization triggers, and DME supplier coordination with clear timelines.
Device types permitted (stationary concentrator, portable concentrator, tanks), flow rates, and durable medical equipment coding guidance for billing accuracy.
Required consent language, safety training topics, home setup checklists, and documentation of patient understanding and caregiver instructions.
Required fields in medical record, where to store orders, and audit‑ready retention rules to support payer and regulatory reviews.
Timing and criteria for periodic re‑evaluation, objective testing requirements, and how to document changes that affect ongoing coverage.
| Field | Configuration |
|---|---|
| Patient Identity | Require full name, DOB, and contact details; validate format |
| Prescriber Verification | Require NPI field and electronic attestation |
| Clinical Attachments | Allow PDF uploads for SpO2/ABG test results |
| Signature Capture | Enable eSignature with audit trail and signer authentication |
Ensure the vendor offers HIPAA support (BAA), encryption in transit (TLS 1.2/1.3) and at rest (AES‑256), and integration with EHR or billing systems as needed.
| Criteria | O2 Therapy Policy | DME Supplier Order |
|---|---|---|
| Requires Physician Order | ||
| Patient Consent Required | sometimes | |
| Notarization Needed | ||
| Retention Period | 6 years | 6 years |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7‑day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Typically a licensed physician or advanced practice provider with authority to order oxygen therapy. Their signature documents medical necessity, establishes start date, and supports payer authorization and claims submission; include NPI and medical license as part of the signature block.
DME coordinators or supplier representatives acknowledge receipt of the order, confirm equipment specifications, and attest to patient education and delivery details; their signed confirmation is used in supply records and claims support.
John Butler, Founder
Tim Martin, Founder
Target 24–72 hours from assessment to signed physician order.
Submit within 2 business days of order when required by payer.
Supplier confirms delivery within 48–72 hours after receiving a complete order.
Complete training at delivery or within 7 days of equipment setup.
Initiate recertification per payer schedule, commonly every 3–12 months.
Document objective oxygenation measures and clinical rationale for therapy.
Prescriber signs and dates the order with NPI and effective date.
Supplier delivers equipment and completes patient education checklist.
Periodic re‑evaluation and documentation to maintain ongoing coverage.