Patient Identity
Full legal name, date of birth, and a unique identifier such as medical record number to tie the consent unequivocally to the patient.
A precise consent to record protects patient privacy, documents legal authority to create and reuse recordings, supports clinical quality and training, and reduces disputes over usage rights. It clarifies what is recorded, who may access it, how long it is kept, and how the patient can revoke consent.
The consent is completed by the patient or an authorized representative before any recording begins; workflows vary by setting and patient capacity.
Accurate identification of the signer and clear role designation (patient, guardian, authorized representative) are essential to make the consent valid and enforceable.
Full legal name, date of birth, and a unique identifier such as medical record number to tie the consent unequivocally to the patient.
Specify media type (audio, video, photo), allowed devices, and whether audiovisual capture of examinations or conversations is included.
State explicit purposes (treatment, training, telehealth, research) and whether future uses require separate authorization.
Identify who may view or receive recordings (care team, auditors, third-party vendors) and whether recordings may be used externally.
Describe storage location, retention period, and secure deletion procedures consistent with HIPAA and facility policy.
Signature, date, signer role, and a clear procedure for withdrawing consent including effective date of revocation.
| Field | Configuration |
|---|---|
| Authentication | Email + SMS code or portal login for signer verification |
| Link Expiry | Set signing links to expire after a defined window (e.g., 7 days) |
| Storage Location | Store recordings in HIPAA-compliant repository with access logs |
| Audit Trail | Capture IP, timestamp, and action log for each signature |
Choose a platform that supports secure storage, access controls, and audit trails required for PHI.
Ensure the chosen solution supports HIPAA controls (BAA), audit trails, and secure export of recordings to your clinical record system.
Obtain signed consent prior to any capture whenever practicable
Revocation takes effect when received and documented
RON audio-video sessions may require 5–10 years of retention
Store consent with clinical documentation immediately after signature
Fulfill patient access requests per HIPAA timeliness rules
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by promotion | Varies by promotion | Varies by promotion | Varies by promotion |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year limit | Varies by plan | Varies by plan | Varies by plan |
The clinic presents consent at appointment start and records telehealth for training
Anesthesia team records pre-op briefing with explicit consent for quality review