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Healthcare Pre-Underwriting Questionnaire

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Healthcare Pre-Underwriting Questionnaire

Patient Information

Patient Name:

Date of Birth:    Gender:    Last 4 of SSN (optional):

Insurance and Proposed Coverage

Medical History

Family History (major illnesses in first-degree relatives):

Condition Checklist

Check any conditions that apply and provide details where requested.







Lifestyle and Risk Factors

Tobacco use in past 12 months:

Alcohol use (average per week):    Illicit drug use:

Height:    Weight:    Occupation / hazardous exposures:

Recent Medical Care

Primary care physician:

Date of last physical exam:    Date of last blood work:

Authorization for Release and Use of Medical Information

I authorize any physician, medical practitioner, hospital, clinic, pharmacy benefit manager, pharmacy, medical facility, insurer, or other provider to disclose medical records, medical information, prescription history, and other protected health information to the insurer(s), their reinsurers, representatives and administrators for the purpose of underwriting and risk classification related to this application. This authorization includes records relating to mental health, alcohol and drug use, and HIV-related conditions unless otherwise restricted by law.

I understand that the information obtained will be used solely for underwriting and risk assessment related to insurance coverage and that such information may be shared with the insurer's affiliates, reinsurers, and service providers as necessary. I acknowledge that a photocopy or electronic copy of this authorization is as valid as the original.

I understand that I may revoke this authorization at any time by delivering a written notice to the insurer, except to the extent that action has already been taken in reliance on this authorization. Unless revoked earlier, this authorization expires one year from the date signed, or upon completion of the underwriting process, whichever occurs first.

Authorization expiration date (if different):

HIPAA Acknowledgment

I acknowledge receipt of the Notice of Privacy Practices and authorize the use and disclosure of protected health information as described above for underwriting purposes. I understand that the privacy practices described in the notice apply to information created or received by the insurer in connection with this underwriting request.

Certification and Attestation

I certify that the information I have provided on this questionnaire is complete and true to the best of my knowledge. I understand that material misrepresentation or omission of facts may be grounds for denial of coverage or rescission of the policy. I consent to the release and use of information as described for the purpose of underwriting.

Patient Name:

Signature:

Date:

If signed by guardian, relationship:

Enter text✕

What the Healthcare Pre-Underwriting Questionnaire Is and Why It Matters

A Healthcare Pre-Underwriting Questionnaire collects standardized applicant and clinical information used by insurers and underwriters to evaluate coverage eligibility, pricing, and risk. Typically completed by an applicant, broker, or provider, the form captures demographics, current coverage, medical history, recent treatments, prescription information, and authorization to obtain medical records. Accurate responses reduce underwriting delays and limit follow-up requests; incomplete or inconsistent answers can extend processing time, trigger manual review, or lead to coverage exclusions. Electronic completion and retention must comply with ESIGN, state UETA variants, and HIPAA privacy requirements when protected health information is present.

Why a Clear Questionnaire Improves Underwriting Outcomes

A well-structured Healthcare Pre-Underwriting Questionnaire streamlines risk assessment, improves data quality for automated scoring, and reduces back-and-forth with applicants. Clear consent language and precise fields help satisfy HIPAA and ESIGN/UETA requirements for electronic handling of protected health information.

Why a Clear Questionnaire Improves Underwriting Outcomes

Who Completes and Relies on This Questionnaire

Typical users include brokers, insurer underwriters, benefits administrators, and healthcare providers acting on an applicant’s behalf.

  • Health insurers and underwriters who perform risk selection and pricing decisions.
  • Insurance brokers and agents preparing applications and supporting documentation.
  • Healthcare providers or third-party administrators submitting clinical summaries for underwriting.

The completed questionnaire supports eligibility decisions, premium calculations, and any necessary follow-up requests for medical records or clarifications.

Representative Signers and Roles

Senior Underwriter

Reviews questionnaire data, orders medical evidence as needed, and makes underwriting determinations. Uses the form to corroborate medical history, apply rating rules, and document eligibility rationale in the underwriting file.

Broker / Agent

Collects applicant responses, confirms applicant identity, explains consent language, and transmits the completed questionnaire to the insurer. Responsible for accuracy and for obtaining necessary signatures or authorizations.

Core Sections to Include in a Professional Questionnaire

A complete Healthcare Pre-Underwriting Questionnaire is organized into discrete sections so underwriters can locate required facts quickly and determine next steps without repeated clarifying requests.

Applicant Identification

Full legal name, date of birth, contact information, and government ID details to match records and establish clear attribution of responses.

Coverage History

Current insurers, policy numbers, effective dates, prior denials or rescissions, and recent claims that affect eligibility and prior coverage credits.

Medical History Summary

Diagnoses, surgeries, chronic conditions, and treatment dates presented in a concise timeline to support risk assessment and medical records requests.

Medications and Treatments

Current prescriptions, dosages, start dates, and prescribing provider information so underwriters can evaluate ongoing care and stability.

Authorizations and Consents

Explicit HIPAA-compliant authorization for release of medical records, consent to electronic communication, and statement of intent to sign.

Declarations and Signoff

Attestation of accuracy, signature block with signer role, date, and optional witness or notary fields when required by jurisdiction or insurer policy.

Step-by-Step: Completing the Questionnaire

Follow these steps to complete and submit the questionnaire accurately and efficiently.

  • 01
    Collect Identity: Confirm full legal name and DOB against ID.
  • 02
    Document Medical History: Enter concise diagnoses, dates, and providers.
  • 03
    Attach Records: Include supporting medical records or release authorization.
  • 04
    Sign and Submit: Execute the signature and send to the insurer.

Typical Digital Workflow for Online Completion

Digital workflows reduce manual handling and capture an audit trail required for e-signature validity and HIPAA compliance.

  • Upload: Upload questionnaire template in PDF or DOCX.
  • Place Fields: Add name, date, checkbox, and signature fields.
  • Send to Signer: Email a signing link or invite via SMS.
  • Receive Completed: System logs signature, timestamp, and returns PDF.

How to Configure an Electronic Questionnaire Workflow

Settings below reflect common configuration choices for secure, compliant online completion and routing.

Field Configuration
Authentication Email link, SMS code, or KBA as required
PHI Protection Enable encryption at rest and in transit
Routing Order Sequential signer order for broker, applicant, underwriter
Audit Trail Capture IP, timestamp, and action log

Technology and Integration Considerations

Choose a platform that supports required formats, secure storage, and integrations with your underwriting systems.

  • File Formats: PDF, DOCX, and XLSX supported
  • Integrations: Common: Salesforce, NetSuite, Google Workspace
  • Authentication: Email, SMS, KBA, or SSO

Security and Compliance Features to Require

Encryption in Transit: TLS 1.2/1.3
Encryption at Rest: AES-256
HIPAA Support: BAA available
Audit Trail: Timestamped action log
Certifications: SOC 2 Type II
FDA / 21 CFR: 21 CFR Part 11 compliance

Common Mistakes and How They Delay Underwriting

  • Incomplete dates and vague condition descriptions force follow-up medical evidence requests and extend review timelines.
  • Mismatched names or addresses between ID and application cause identity verification failures and processing holds.
  • Missing HIPAA-compliant authorization prevents retrieval of medical records and can halt underwriting until consent is provided.
  • Using scanned handwritten text that is illegible or lacks structured fields increases data entry errors and manual review needs.

Consequences of Incorrect or Misleading Responses

Policy Rescission: Coverage denial or rescission risk
Claim Denial: Potential denial of benefits
Regulatory Fines: HIPAA breach penalties possible
Underwriting Delay: Extended review and manual underwriting
Reputational Risk: Broker or carrier credibility harmed
Liability Exposure: Misrepresentation can lead to legal action

eSignature Pricing Snapshot for Questionnaire Workflows

Compare starting price, trial availability, bulk send, audit trail, HIPAA support, and envelope caps across common vendors; signNow appears first per vendor ordering rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no card Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently Asked Questions and Troubleshooting

Answers to common questions about completion, signatures, HIPAA handling, and what to do when records or signatures are missing.


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