Patient identifiers
Full name, date of birth, and a unique medical record or patient ID to match pharmacy records and avoid misfills.
A complete and properly authenticated prescription reduces dispensing errors, supports reimbursement and audit trails, and helps meet HIPAA and state regulatory requirements.
Typical participants include clinicians who prescribe, pharmacy staff who dispense, and health records or billing teams who retain the order.
Clear role separation and consistent recordkeeping help with audits, prior authorization, and legal defensibility.
Full name, date of birth, and a unique medical record or patient ID to match pharmacy records and avoid misfills.
Drug name (generic and brand if used), dose, route, frequency, quantity, and refill instructions to limit ambiguity at dispensing.
Prescriber name, professional title, license number, NPI, contact phone, and clinic address for verification and callbacks.
Indication or brief note when required for prior authorization or to document clinical necessity for controlled drugs.
Signature, credential, or electronic authentication method plus date/time to meet ESIGN/UETA and payer requirements.
Transmission channel, receiving pharmacy, and a timestamped audit trail to support audits and dispute resolution.
| Field | Configuration |
|---|---|
| Authentication | Two-factor for controlled substances, single-factor for non-controlled as policy dictates |
| Signature type | Electronic audit trail with signer attribution and timestamp |
| Transmission method | Surescripts or direct secure messaging to preferred pharmacy |
| Audit retention | Automatic retention for minimum required period (HIPAA/DEA) |
Ensure the platform supports secure transmission, audit trails, and required authentication for the medication class.
Include MM/DD/YYYY on the order at issuance
State limits vary for non-controlled prescriptions
EPCS rules may require additional verification before transmission
Expect same-day verification for urgent meds
Document dispensing and counseling in chart promptly
Clinician composes and reviews the prescription in the record.
Signature or electronic credential is applied and recorded.
Order is sent via e-prescribing network or delivered to pharmacy.
Pharmacy verifies, dispenses, and documents patient counseling.
| Criteria | Paper Rx | Electronic Rx |
|---|---|---|
| Signing method | handwritten | electronic or digital |
| Transmission | fax/hand | secure network |
| Audit trail | limited | comprehensive |
| Controlled substances | allowed with restrictions | allowed with epcs |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes (BAA available) | Yes (BAA available) | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |
A primary care clinic digitized orders to reduce callbacks for dosage clarifications.
A hospital standardized electronic discharge prescriptions tied to the EHR medication list.