Authorization
Standardized patient authorization language and scope of release describing what information may be disclosed and to whom, including specific date ranges or event-based limits.
A formal procedure clarifies consent, documents chain of custody, and supports compliance with ESIGN, UETA, and HIPAA while improving operational consistency and patient trust.
Smaller providers may assign responsibility to an office manager or medical records custodian; larger organizations keep dedicated privacy staff.
Standardized patient authorization language and scope of release describing what information may be disclosed and to whom, including specific date ranges or event-based limits.
Required identification methods (government ID, patient portal authentication, multi-factor) and steps for resolving name mismatches before disclosure.
Procedures to limit disclosures to only the PHI elements required for the purpose stated in the authorization.
Standards for e-signature, secure transmission, encryption in transit and at rest, and requirements for audit trails and access logging.
How release logs, authorizations, and correspondence are stored, indexed, and retained to meet legal and regulatory timelines.
Steps for investigating suspected unauthorized disclosures, notification thresholds, and escalation to the privacy officer and regulators.
| Field | Configuration |
|---|---|
| Patient Identification | Require full legal name, DOB, and MRN field |
| Authentication | Enable email plus SMS OTP or portal login |
| Signature Field | Require signed name and date field |
| Storage Location | Save signed PDF to secure records repository |
Ensure the vendor supports HIPAA Business Associate Agreements and encryption standards to protect PHI.
Log incoming requests same business day to preserve traceability.
Respond to access or disclosure requests within 30 calendar days unless an extension is documented.
If needed, document an extension and notify the requester in writing with reasons.
Maintain signing audit trails for the full retention period applicable to the record.
Follow regulatory notification timelines when unauthorized disclosures occur.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA required) | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |