Patient identifiers
Full legal name, date of birth, medical record number, contact, and payer details to ensure correct patient matching for clinical and billing workflows.
A formal program standardizes clinical decision-making, documents patient consent and payer authorization, and reduces administrative friction. Consistent documentation supports billing compliance, continuity of care, and defensible clinical records.
Proper role separation—clinical, administrative, and patient—helps avoid delays and billing denials.
A licensed provider (PT, OT, speech therapist, physician) who documents assessment, prescribes the plan of care, and signs to attest to clinical necessity and accuracy. Their signature indicates clinical authorization for services.
The patient or legally authorized representative who provides informed consent, acknowledges risks and responsibilities, and confirms contact and insurance information. Their signature is required for treatment and for certain payer authorizations.
Full legal name, date of birth, medical record number, contact, and payer details to ensure correct patient matching for clinical and billing workflows.
Presenting condition, diagnosis codes (ICD-10), objective findings, functional limitations, and baseline measures used to justify services.
Specific therapy goals, modalities, frequency, duration, measurable milestones, and anticipated discharge criteria to guide treatment.
Informed consent text for treatment and data sharing; HIPAA-related privacy notice and optional research or marketing consents when applicable.
Payer authorization details, billing codes (CPT/HCPCS), expected coverage limits, and prior-authorization identifiers to reduce claim denials.
Space for session notes, objective reassessments, and signature lines for periodic clinician attestation and authorization renewals.
| Field | Configuration |
|---|---|
| Patient ID | Auto-populate from EHR to prevent duplicates |
| Consent checkbox | Must be mandatory before submit |
| Clinician signature | Require authenticated signer |
| Billing review | Route to revenue-cycle team before scheduling |
Ensure the chosen tool offers audit trails, role-based access, and a Business Associate Agreement (BAA) if HIPAA-covered data is processed.
Prior authorizations often expire 30–90 days; verify payer-specific rules
Complete the baseline assessment before the first billed therapy session
Payers may require re-certification every 30–90 days depending on plan
Payer-specific; many commercial plans limit 90–365 days for submission
Provide HIPAA and consent disclosures before collecting electronic signatures
Collect demographics, insurance, and primary complaint before scheduling.
Complete objective measures and diagnosis on first clinical visit.
Billing secures prior authorization or confirms coverage.
Clinician documents progress at defined intervals and adjusts plan.
| Criteria | Rehab Program | Standard Consent |
|---|---|---|
| Purpose | treatment plan | permission for procedure |
| Clinical detail | high | low |
| Billing data | included | typically not included |
| Re-certification | periodic | rare |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
A midsize outpatient clinic standardized intake and reduced duplicative entries by integrating the program with its EHR
An insurer required standardized treatment-plan elements to speed reviews