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Healthcare Reseller Agreement

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Healthcare Reseller Agreement

Parties and Effective Date

This Healthcare Reseller Agreement ("Agreement") is entered into by and between Provider Name: and Reseller Name: .

Effective Date:

Recitals

WHEREAS, Provider develops, markets, and supplies certain healthcare products and related services listed in Schedule A (the "Products"); and WHEREAS, Reseller desires the non-exclusive right to market, distribute, and resell the Products to end users in accordance with the terms set forth herein; and WHEREAS, Provider is willing to grant Reseller such rights subject to the terms, conditions, and compliance obligations contained in this Agreement.

Definitions

Capitalized terms used in this Agreement shall have the meanings set forth herein and in Schedule A. For purposes of this Agreement, "Confidential Information" includes business and technical information, pricing, customer lists, trade secrets and Protected Health Information (PHI) as defined by applicable law.

Appointment; Scope

Provider hereby appoints Reseller, and Reseller accepts appointment, to act as a reseller of the Products subject to the terms of this Agreement. The appointment is Territory: , on a basis.

Products; Orders; Delivery

Products covered by this Agreement are identified in Schedule A. Reseller shall submit purchase orders in writing. Provider shall accept or reject orders in writing within the time specified in Schedule A. Title and risk of loss shall pass as set forth in the applicable order confirmation.

Pricing; Payment; Taxes

Reseller will purchase Products at the prices set forth in Schedule A or as otherwise agreed in writing. Reseller shall pay Provider within days of invoice. Commission or margin to Reseller, if any, will be: .

All amounts are stated in and are exclusive of taxes. Reseller shall be responsible for sales, use, value added, and other taxes applicable to Reseller's resale of the Products, except taxes based on Provider's net income.

Regulatory and Healthcare Compliance

Reseller shall comply with all applicable federal, state, and local laws and regulations governing the marketing, sale, distribution, and handling of the Products, including without limitation laws relating to healthcare fraud and abuse, anti-kickback statutes, the Physician Self-Referral law, product labeling and applicable medical device or drug regulations.

If Reseller will access, receive, transmit, or store Protected Health Information (PHI) in performing this Agreement, Reseller shall comply with all applicable privacy and security laws and shall execute a business associate agreement with Provider prior to any PHI exchange.

Marketing; Trademarks; Materials

Reseller may use Provider's trademarks and marketing materials solely as authorized in writing by Provider. All marketing materials referencing clinical claims or product performance must be submitted to Provider for prior written approval. Reseller shall not make representations concerning the Products that are inconsistent with Provider's specifications or labeling.

Warranties; Recalls; Adverse Events

Provider warrants that Products will materially conform to Provider's specifications at the time of delivery. Except as expressly stated in this Agreement, Provider disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose.

Reseller shall promptly notify Provider of any product complaints, adverse events, or potential safety issues and shall cooperate with Provider in any recall, correction, or investigation. Provider reserves the right to require return or destruction of Products at Provider's expense when necessary to address a safety concern or regulatory requirement.

Confidentiality and Data Security

Each party shall protect the other's Confidential Information with at least the same degree of care it uses to protect its own confidential information and, in any event, no less than reasonable care. Confidential Information shall not be used except to perform obligations or exercise rights under this Agreement.

Indemnification; Insurance

Each party indemnifies the other from claims arising from its negligent acts, willful misconduct, or breach of this Agreement. Reseller shall maintain commercial general liability and product liability insurance with limits no less than per occurrence and shall provide certificates of insurance upon Provider's request.

Limitation of Liability

Except for liability resulting from willful misconduct, gross negligence, bodily injury, death or breach of confidentiality obligations, neither party shall be liable to the other for indirect, special, incidental, or consequential damages. Provider's aggregate liability arising under this Agreement shall not exceed the amount paid by Reseller to Provider in the twelve (12) months preceding the claim.

Term; Termination

The initial term of this Agreement shall be and shall automatically renew for successive one-year terms unless either party provides written notice of non-renewal at least days prior to the end of the then-current term.

Either party may terminate this Agreement for material breach by the other party if such breach remains uncured for days after written notice. Provider may terminate immediately for regulatory noncompliance affecting the Product.

Records; Audit Rights

Reseller shall maintain accurate records related to sales of the Products, customer information, and payments for a period of no less than years. Provider shall have the right to audit such records upon reasonable notice during normal business hours not more than once per calendar year, except where noncompliance is reasonably suspected.

Notices

Assignment; Governing Law; Dispute Resolution

Neither party may assign this Agreement without the prior written consent of the other, except that Provider may assign to an affiliate or in connection with a sale of substantially all of its assets. This Agreement shall be governed by the laws of without regard to choice of law principles. The parties will attempt to resolve disputes in good faith by negotiation and, if unresolved, submit to binding arbitration in the agreed venue.

Miscellaneous

This Agreement, including its Schedules, constitutes the entire agreement between the parties and supersedes all prior proposals and agreements relating to its subject matter. Any amendment must be in writing and signed by both parties. If any provision is held unenforceable, the remainder shall remain in full force and effect.

Certifications and Acknowledgments

Reseller certifies that it will not engage in marketing or sales practices that violate applicable healthcare laws, will not offer or accept improper inducements, and will accurately represent Provider's Products. Reseller further certifies that it will cooperate with Provider in any regulatory inquiries.

Additional Provisions (Optional)

Provider Printed Name:

By:

Date:

Reseller Printed Name:

By:

Date:

Enter text✕

What a Healthcare Reseller Agreement Covers

A Healthcare Reseller Agreement is a contractual arrangement where a reseller is authorized to market, distribute, and support healthcare products or services on behalf of a vendor. It defines the scope of resale rights, permitted customers, pricing and margin rules, service and support obligations, data handling and privacy responsibilities (including PHI protections), reporting and audit rights, and terms for termination and transition. The agreement also allocates liability, sets intellectual property boundaries, and often requires specific compliance steps because healthcare transactions commonly implicate HIPAA and related federal and state rules.

Why this Agreement Matters for Healthcare Channels

A clear reseller agreement reduces legal and operational risk by defining roles, PHI handling obligations (including Business Associate Agreement requirements), pricing mechanics, and audit access. It preserves patient privacy compliance, clarifies who answers customers’ technical and regulatory questions, and protects revenue and intellectual property interests across the channel.

Why this Agreement Matters for Healthcare Channels

Who typically uses a Healthcare Reseller Agreement

Organizations and roles that commonly prepare, review, or sign these agreements include both vendor and reseller legal, sales, and compliance teams.

  • Vendor channel managers and corporate counsel who set reseller terms and ensure regulatory compliance.
  • Value-added resellers and distributors that sell or bundle healthcare products to providers and payers.
  • Purchasing and compliance officers at healthcare provider organizations who review resale terms and PHI flows.

Each party should involve legal and compliance early to confirm HIPAA, state privacy, and contractual clauses match operational practices.

Essential clauses in a professional Healthcare Reseller Agreement

A robust agreement contains clear commercial, operational, and compliance terms to reduce disputes and regulatory exposure.

Parties and Scope

Identify vendor and reseller legal names, authorized territories, permitted channels, and product or service categories covered by resale rights.

Pricing and Payments

Define list prices, reseller discounts, invoicing cycles, payment terms, chargebacks, and procedures for price changes or rebates.

Compliance and PHI

Include HIPAA-specific obligations, a Business Associate Agreement (BAA) if PHI is exchanged, security controls, and breach notification duties.

Support and Warranty

Specify who provides technical support, warranty responsibilities, service levels, escalation paths, and customer-facing obligations.

Audit and Reporting

Set audit rights, reporting cadence, sales reporting format, and consequences for inaccurate reporting or noncompliance.

Termination and Transition

Define termination for convenience and cause, post-termination sell-off, data return or destruction, and transition assistance obligations.

How to complete and execute a Healthcare Reseller Agreement

Follow a standard sequence to reduce review cycles and confirm compliance obligations before signatures are exchanged.

  • 01
    Prepare Draft: Populate names, pricing, term, and compliance attachments.
  • 02
    Internal Review: Have legal, privacy, and finance review and approve key clauses.
  • 03
    Signatory Approval: Obtain authorization from delegated officers or signers.
  • 04
    Execute & Distribute: Sign electronically or in writing and circulate final copies to all parties.

Configure an online workflow for this agreement

Set clear routing, authentication, and data fields when using eSignature platforms to capture compliant records.

Field Configuration
Signing Order Sequential routing: vendor → reseller → countersign if needed
Authentication Email plus SMS code or higher for sensitive PHI access
Audit Trail Capture IP, timestamp, and user agent for each action
Attachments Include BAA and pricing exhibits as required documents

Where final signed agreements should be retained and sent

Distribute executed copies to stakeholders and store them in secure document systems with retention controls.

  • Vendor Legal: Store master executed copy in vendor contract repository
  • Reseller Records: Maintain a local signed copy for compliance and audit
  • Accounting: Forward for invoicing and commission calculations
  • Compliance Archive: Retain BAA and PHI-related exhibits with restricted access

Digital signing and technical distribution considerations

Use an eSignature platform that supports necessary authentication, secure storage, and industry integrations for downstream workflows.

  • File Formats: PDF, DOCX supported
  • Integrations: Salesforce, NetSuite, Google Workspace
  • Security: TLS in transit and AES-256 at rest

Confirm the chosen platform can provide audit trails, optional BAAs for HIPAA compliance, access controls, and export options for long-term archival and regulatory inspection.

Key timelines and notice periods to track

Track each time-sensitive date to avoid unintended renewals, missed audits, or late payments.

Effective Date:

Date when obligations begin; impacts retention and performance

Renewal Notice:

Typically 30–90 days before automatic renewal, as specified

Payment Terms:

Net 30 or Net 60 per agreement section

Audit Notice Period:

Vendor may require advance notice, often 10–30 days

Breach Reporting:

HIPAA breach obligations apply; follow regulatory notice timelines

Common mistakes to avoid when preparing the agreement

  • Using informal or ambiguous pricing language that creates disputes over payments and commissions.
  • Failing to attach or execute a Business Associate Agreement when PHI access is possible.
  • Not specifying audit windows, formats, or remedies, leading to unenforceable compliance checks.
  • Allowing underspecified termination terms that leave post-termination support and data transfer unclear.

Consequences and legal risks of an incomplete or incorrect agreement

Contract Unenforceability: Ambiguity may limit remedial relief or create litigation risk
HIPAA Fines: Civil monetary penalties and corrective action for PHI breaches
Data Breach Liability: Third-party claims and notification costs following unauthorized disclosures
Tax Exposure: Incorrect reporting or missing filings can trigger IRC penalties
Revenue Loss: Delayed commissions or disputed credits reduce cash flow
Regulatory Scrutiny: State attorneys general or HHS investigations for compliance failures

eSignature vendor pricing snapshot for Healthcare Reseller Agreement execution

Compare per-user pricing and core features to match volume and compliance requirements; signNow is listed first per vendor ordering rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes

Real-world examples of channel and healthcare customers

These short examples show how organizations used eSignature and reseller contracts in practice.

Fertility Centers of Illinois

A clinical services provider needed reliable integration and API support for reseller workflows

  • Technical flexibility and responsive support were essential
  • "The airSlate SignNow team has been exceptional, responsive, the API has been great, and we're extremely happy that we chose airSlate SignNow as a company."

BIS

A services reseller sought enterprise-grade compliance and SOC 2 assurances

  • Security and ESIGN/UETA adherence influenced selection
  • "We felt most comfortable with airSlate SignNow given their SOC 2 certification and strict focus on ESIGN and UETA act compliance."

Frequently asked questions about Healthcare Reseller Agreements

Answers to common legal, signing, and compliance questions for vendor and reseller teams.


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