Services Included
A clear list of lodging, meal plans, housekeeping, nursing support, and any ancillary services included in the room and board fee.
A precise agreement reduces billing disputes, clarifies responsibilities, and documents consent for services and charges. For healthcare settings, it also helps align patient privacy and insurance coordination with operational procedures.
Common participants include facility administrators, patients or residents, family representatives, and payer-authorized agents.
Roles vary by facility type; ensure the person signing has legal authority to bind the resident and to provide payment authorizations.
A clear list of lodging, meal plans, housekeeping, nursing support, and any ancillary services included in the room and board fee.
Rate schedule, billing frequency, deposit requirements, whether charges are bundled or itemized, and how insurance payments will be applied.
Instructions for insurance claims, assignment of benefits, patient responsibility if payer denies coverage, and preauthorization obligations.
A statement about protected health information handling consistent with HIPAA and any facility-specific privacy addenda or BAAs.
Criteria for admission, expected length of stay, discharge notice requirements, and responsibilities at termination or transfer.
Governing law, dispute resolution method, amendment procedures, and signature blocks for parties and witnesses or notary where required.
| Field | Configuration |
|---|---|
| Resident Details | Auto-fill from intake form |
| Signature Field | Required; date-stamp enabled |
| Insurance Upload | PDF or image attachment allowed |
| Routing | Sign resident → billing → administrator |
Choose a platform that supports standard file formats, secure authentication, and a reliable audit trail.
Ensure the vendor supports HIPAA when handling PHI, provides tamper-evident signed PDFs, and can export an audit trail for legal and payer review.
Date entered as MM/DD/YYYY
Invoices issued monthly or per-stay
Submit claims within 30 days of service
Net 30 commonly applied
Facility responds within 30–45 days
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |