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Healthcare Values List

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HEALTHCARE VALUES LIST

Purpose: This Healthcare Values List is an explicit statement by the patient of personal values, priorities, and general preferences to guide clinical decision-making when the patient is unable to communicate. This document is intended to inform treating clinicians and surrogate decision-makers. It is not a replacement for legally executed advance directives unless otherwise specified by state law.

Patient Information

Date of Birth:    Gender:

Insurance & Medical Record

Medical History (Brief)

Core Health Values & Priorities

Select values and priorities that most reflect what matters to you when making healthcare decisions.

Acceptable and Unacceptable Health States & Interventions

Decision-Making Preferences

I prefer to:

Spiritual, Cultural, and Personal Considerations

Organ and Tissue Donation

Privacy & Authorization

I acknowledge that the information in this Healthcare Values List will be placed in my medical record and treated as confidential in accordance with applicable privacy laws. I authorize my healthcare providers to share this information with my designated surrogate and other clinicians involved in my care as necessary to carry out my preferences.

Right to Revoke: I understand I may revoke or amend this Healthcare Values List at any time by providing written notice to my treating clinician or by completing a new Healthcare Values List. The most recent documented list will supersede prior statements.

Additional Notes

Acknowledgment and Signature

By signing below, I affirm that I have read and understand the contents of this Healthcare Values List, that the statements reflect my values and preferences at this time, and that I may update this document as my preferences change.

Patient Name:

Signature:

Date:

If signed by a guardian or legal representative, indicate relationship:

Enter text✕

What a Healthcare Values List Is and Why It Matters

A Healthcare Values List is a formal document that records an organization’s core principles, behavioral expectations, and service priorities as they relate to patient care, safety, and staff conduct. It typically names each value, describes observable behaviors tied to that value, and assigns accountability for implementation and monitoring. Organizations use the list to align training, policy language, patient communications, and quality programs. Maintaining a written values list helps make decisions consistent, informs accreditation reviewers, and provides a single reference during audits or internal investigations.

Why a Clear Values List Improves Clinical Consistency

A documented Healthcare Values List reduces ambiguity about expected conduct, supports consistent clinical decision-making, reinforces patient-centered care, and helps demonstrate organizational governance during audits and accreditation reviews.

Why a Clear Values List Improves Clinical Consistency

Who Typically Creates and Maintains a Healthcare Values List

Clinical leadership, compliance officers, human resources, quality improvement teams, and patient experience staff commonly lead development and maintenance of the values list.

  • Hospitals and health systems — enterprise alignment across departments and care settings with formal approval workflows.
  • Clinics and private practices — concise lists support onboarding, patient-facing communications, and team huddles.
  • Health plans and administrators — values used to guide vendor selection, member communications, and quality measures.

Use the list as a governance tool: circulate drafts to stakeholders, document approvals, and publish the approved version to staff and patients.

Essential Components of a Professional Healthcare Values List

A practical values list combines clear statements, behavioral examples, responsibilities, governance, and review mechanisms so values become operational rather than aspirational.

Core Values

Short, plain-language statements such as Respect, Safety, Transparency, and Equity that define organizational priorities and guide everyday decisions and interactions.

Behavioral Examples

Concrete examples and acceptable actions for each value so staff understand how to translate principles into observable clinical and administrative behaviors.

Responsibilities

Designated departments or roles responsible for implementing, measuring, and reporting on each value, including escalation paths for breaches.

Integration Points

How values connect to policies, training modules, consent materials, and patient-facing documents so the list aligns with operational processes.

Review Cycle

A defined schedule and approval workflow for periodic updates to ensure the list stays current with regulatory, clinical, and community expectations.

Measurement

Key performance indicators or qualitative metrics used to track whether stated values are being met in patient care and staff interactions.

Stepwise Process to Draft, Approve, and Publish the List

Follow these sequential steps to draft, obtain approval, and make the Healthcare Values List available to staff and patients.

  • 01
    Draft: Assemble stakeholders and create initial value statements and behaviors.
  • 02
    Review: Circulate to clinical, legal, and patient-experience teams for feedback.
  • 03
    Approve: Obtain sign-off from designated leadership and record the approval date.
  • 04
    Publish: Distribute internally, post on the intranet, and include in patient materials.

Configuring an Online Approval and Distribution Workflow

Configure digital workflows to capture approvals, keep version history, and notify stakeholders automatically.

Field Configuration
Signing order Sequential by role; clinical leadership then compliance then CEO
Authentication Email link plus optional SMS code for sensitive approvals
Template retention Retain completed versions with audit trail and version ID
Notifications Automated email to approvers and publishing list on approval

Where Completed Lists Are Sent and How They Are Archived

A finalized Healthcare Values List should be routed to operational owners, HR, and secure archives with clear access rules.

  • Policy Repository: Store the final document in the centralized policy management system.
  • Human Resources: HR keeps version for onboarding and training records.
  • Legal/Compliance: Legal retains a copy for audit and regulatory review.
  • Patient Materials: Publish an approved patient-facing summary on the website or brochures.

Technical Considerations for Digital Completion and Signing

Choose a platform that supports secure storage, audit trails, and the file formats you use for governance documents.

  • File formats: PDF, DOCX supported
  • Integrations: Connect to HR and document management systems
  • Authentication: Email, SMS, or stronger MFA

Key Deadlines and Review Timelines to Track

Track adoption dates, review cycles, and training deadlines so the values list remains current and actionable.

Adoption Effective Date:

Date the approved list becomes active and applies to staff obligations.

Annual Review Deadline:

Complete a formal review once every 12 months to address clinical or regulatory changes.

Training Completion Window:

Set a 60–90 day window post-publication for staff to complete required training.

Interim Update Period:

Allow ad hoc updates for urgent regulatory or safety changes with documented approvals.

Retention Trigger:

Retention period begins from the effective date of each approved version.

Common Pitfalls When Preparing a Healthcare Values List

  • Vague language that lacks observable behaviors, which makes enforcement and training inconsistent across teams and locations.
  • Failure to assign ownership so that updates, monitoring, and accountability responsibilities are unclear or never completed.
  • Publishing without stakeholder review, causing clinical, legal, or community concerns that require retractions or revisions.
  • Not documenting version history and approvals, which complicates audits and undermines trust during regulatory inspections.

Risks of an Incomplete or Incorrect Values List

Regulatory noncompliance: Increased audit findings
HIPAA exposure: Potential privacy incidents
Accreditation risk: Negative survey outcomes
Patient trust loss: Reputation damage
Operational inconsistency: Variable care delivery
Legal liability: Increased litigation risk

Practical Examples of Values Lists in Use

These brief scenarios show how organizations convert values into practice and governance steps.

Community Clinic

A small clinic convened a cross-functional team to write five concise values emphasizing respect and access.

  • They included clear behavioral examples for front-desk and clinical staff.
  • After approval, the clinic integrated the list into new-hire training and displayed a patient-facing summary, reducing confusion about appointment prioritization and improving patient satisfaction scores within six months.

Behavioral Health Center

A behavioral health provider drafted values focused on dignity and trauma-informed care.

  • The list tied each value to documentation standards and consent practices.
  • Leadership used the list to update intake scripts and staff debriefing protocols, resulting in more consistent safety reporting and clearer expectations across multidisciplinary teams.

Who Typically Signs and Owns the Values List

Medical Director

The Medical Director commonly reviews clinical content and signs to confirm alignment with clinical standards; this signature indicates clinical endorsement and responsibility for clinician-facing behaviors.

HR Manager

The HR Manager signs to confirm integration with onboarding, training, and performance management processes and to accept responsibility for operational rollout and recordkeeping.

Frequently Asked Questions About the Healthcare Values List

Answers to common operational and legal questions when creating, approving, or storing a Healthcare Values List.


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