Scope of Work
Itemize tasks (boarding, winterization, debris removal, lawn care, minor repairs), acceptance standards, and any exclusions to avoid disputes over responsibility.
A professional Home Preservation Agreement clarifies responsibilities, limits liability, and sets measurable deliverables. It documents required licenses and insurance, aligns expectations for timing and payment, and preserves evidence that work was authorized and completed according to servicer or investor standards.
Common parties who prepare or sign these agreements and their practical roles.
Each party should confirm authority, required documents, and any state-specific authentication before signing.
Operations or asset management lead who executes agreements on behalf of the lender or investor, confirms funding, authorizes vendor access, and enforces reporting requirements. They coordinate with loss mitigation, legal, and insurance teams to ensure work meets preservation standards.
Field supervisor or company owner who holds required licenses and insurance, accepts scope of work, performs services, files invoices and photographic evidence, and maintains a chain of custody for keys and access documentation.
Itemize tasks (boarding, winterization, debris removal, lawn care, minor repairs), acceptance standards, and any exclusions to avoid disputes over responsibility.
Define how vendors obtain keys, entry protocols, right to enter occupied units, required notifications, and procedures for handling personal property found on site.
Specify required coverage types and limits, certificate of insurance delivery, and indemnification language to allocate liability for damage or injury.
Set unit prices, travel or mobilization fees, invoice submission format, supporting evidence required, and payment timing or holdback provisions.
Require photographic evidence, inspection checklists, timestamps, and cadence of reports to the servicer or asset manager for verification.
Outline breach, cure periods, contract termination rights, remedies for incomplete or defective work, and dispute resolution procedures.
| Field | Configuration |
|---|---|
| Authentication | Email + SMS code |
| Template | Pre-fill SOW and pricing fields |
| Notifications | Alert servicer and vendor on status |
| Storage | PDF with audit trail in cloud |
Consider integrations, file formats, and authentication levels when choosing tools to execute preservation agreements and retain evidence.
Vendor must acknowledge work order within 48 hours.
Complete emergency boarding within 24–72 hours; non-emergencies 5–10 business days.
Submit invoice with evidence within 30 days of job completion.
Servicer typically pays within 30–45 days of approved invoice.
Raise discrepancies within 15 business days of invoice receipt.
Optica centralized preservation documentation for remote properties to reduce confusion across vendors and servicers.
A regional manager consolidated preservation orders to one template and automated distribution to preferred vendors.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |