Scope of Services
Describe specific tasks, surfaces, rooms, frequency, and exclusions so there is no ambiguity about what the contractor will perform.
A precise document reduces disputes, sets measurable standards for cleaning and sanitation, protects occupants and staff, and documents compliance with industry or regulatory requirements.
Common users include facility managers, janitorial contractors, infection-control officers, procurement teams, and school administrators.
Each signer should have the authority to bind their organization and access to supporting records like licenses, insurance, and training certificates.
Describe specific tasks, surfaces, rooms, frequency, and exclusions so there is no ambiguity about what the contractor will perform.
Provide a calendar of recurring tasks, shift windows, and response times for reactive cleaning to measure compliance against SLA targets.
State rates, invoicing cadence, additional charges for out-of-scope work, and any minimum-visit commitments to avoid billing disputes.
List required PPE, chemical handling protocols, SDS references, and training requirements to meet OSHA and facility safety policies.
Specify inspections, acceptance criteria, corrective actions, reporting cadence, and metrics such as pass/fail checklists or ATP readings.
Outline notice periods, cure rights, and invoicing for final services so each party understands exit obligations.
| Field | Configuration |
|---|---|
| Signature Field | Required; signers must date when signing |
| Authentication | Email or SMS code; stronger if PHI involved |
| Conditional Field | Show checklist only for specified service types |
| Reminder Frequency | Automatic 48-hour reminders for unsigned documents |
Use a platform that supports standard file formats, audit trails, and required signer authentication methods.
Ensure the platform you use can export signed files with embedded audit information and supports secure storage and retrieval for audits or compliance reviews.
Effective date when services and billing begin
Days and times when routine work will occur
Net 30, Net 45, or agreed payment term
Typical 30-day written notice unless stated otherwise
Automatic or manual renewal and notice period
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no card | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (paid tiers) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA required) | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |