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ICSA Professional Services Agreement

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ICSA Professional Services Agreement

This Professional Services Agreement ("Agreement") is entered into as of Effective Date: , by and between ICSA Name: , an entity of type , with principal address (hereinafter "ICSA"), and Client Name: , an entity of type , with principal address (hereinafter "Client"). ICSA and Client may be referred to individually as a "Party" and collectively as the "Parties."

RECITALS

WHEREAS, ICSA is engaged in the business of providing professional consulting, advisory and technical services in the areas identified in Section 1 (the "Services"); and

WHEREAS, Client desires to engage ICSA to perform the Services as further described herein, and ICSA is willing to perform such Services on the terms and conditions set forth in this Agreement.

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the Parties agree as follows:

1. SCOPE OF SERVICES

1.1 Services. ICSA shall perform the professional services described in the Statement of Work attached hereto as Exhibit A. A brief description of the Services to be provided under this Agreement:

1.2 Deliverables. ICSA shall deliver the deliverables listed in Exhibit A in accordance with the schedule set forth therein. Specific milestones and acceptance criteria shall be as described in Exhibit A.

2. TERM

2.1 Term. The term of this Agreement shall commence on Commencement Date: and shall continue for a period of months, unless earlier terminated in accordance with Section 10.

3. FEES AND PAYMENT

3.1 Fees. Client shall pay ICSA fees in accordance with the pricing schedule set forth in Exhibit B. The initial fee estimate for the Services is . Fees are exclusive of applicable taxes.

3.2 Invoicing and Payment. ICSA shall invoice Client in accordance with the schedule in Exhibit B. Client shall pay each undisputed invoice within days of receipt. Late payments shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

4. EXPENSES

4.1 Reimbursable Expenses. Client shall reimburse ICSA for reasonable, pre-approved out-of-pocket expenses incurred in connection with the performance of the Services. Reimbursable expenses require prior written approval where the single item exceeds .

5. CONFIDENTIALITY

5.1 Confidential Information. "Confidential Information" means non-public information disclosed by a Party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Each Party agrees to (a) use Confidential Information solely to perform its obligations under this Agreement; and (b) protect Confidential Information using at least the same degree of care it uses to protect its own confidential information, but in no event less than a reasonable degree of care.

6. INTELLECTUAL PROPERTY

6.1 Ownership. Unless otherwise agreed in writing, ICSA shall retain ownership of its pre-existing intellectual property and tools. Subject to Client's payment of all fees due under this Agreement, ICSA hereby assigns to Client all right, title and interest in and to the Deliverables specifically developed for Client under this Agreement, excluding ICSA's pre-existing materials, methodologies, routines, and general know-how.

7. REPRESENTATIONS AND WARRANTIES

7.1 Mutual Representations. Each Party represents and warrants that it has the full corporate right, power and authority to enter into and perform this Agreement and that its execution of this Agreement does not violate any other agreement to which it is a party.

7.2 ICSA Warranty. ICSA warrants that the Services will be performed in a professional and workmanlike manner consistent with industry standards. Client's sole and exclusive remedy for breach of the foregoing warranty shall be the re-performance of the defective Services or, at ICSA's option, repayment of the fees paid for such defective Services.

8. LIMITATION OF LIABILITY AND INDEMNITY

8.1 Limitation of Liability. Except for damages arising from willful misconduct or breaches of Section 5 (Confidentiality) or Section 9 (Indemnification), neither Party shall be liable for incidental, consequential, special, or punitive damages. The aggregate liability of either Party for any claim arising out of or related to this Agreement shall not exceed the total fees paid by Client to ICSA under this Agreement during the twelve (12) month period preceding the event giving rise to the claim or , whichever is greater.

8.2 Indemnification. Each Party shall indemnify, defend and hold harmless the other Party and its officers, directors, employees and agents from and against any third-party claims, liabilities, losses or expenses (including reasonable attorneys' fees) arising out of the indemnifying Party's gross negligence, willful misconduct, or breach of its representations and warranties set forth in this Agreement.

9. INSURANCE

9.1 Insurance. During the term of this Agreement, ICSA shall maintain at its expense commercial general liability insurance and professional liability (errors and omissions) insurance with limits of not less than per occurrence. Upon request, ICSA shall provide certificates of insurance evidencing such coverage.

10. TERMINATION

10.1 Termination for Convenience. Either Party may terminate this Agreement for convenience upon days' prior written notice to the other Party.

10.2 Termination for Cause. Either Party may terminate this Agreement immediately upon written notice if the other Party materially breaches any provision of this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice of such breach.

11. NOTICES

11.1 Notices. All notices required or permitted under this Agreement shall be in writing and shall be delivered to the address specified below for each Party by hand, certified mail (return receipt requested), or overnight courier, or by email with confirmation of receipt.

12. AMENDMENTS; WAIVER; COUNTERPARTS

12.1 Amendments. No amendment or modification of this Agreement shall be effective unless it is in writing and signed by authorized representatives of both Parties.

12.2 Waiver. No failure or delay by either Party in exercising any right under this Agreement shall operate as a waiver of that right. Any waiver must be in writing and signed by the waiving Party.

12.3 Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, and all of which together shall constitute one and the same instrument.

13. GOVERNING LAW; ENTIRE AGREEMENT; SEVERABILITY

13.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflict of laws principles.

13.2 Entire Agreement. This Agreement, together with its Exhibits, constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.

13.3 Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the Parties shall endeavor in good faith to replace the invalid provision with a valid provision that achieves, to the extent possible, the Parties' original intent.

14. MISCELLANEOUS

14.1 Relationship of the Parties. The Parties are independent contractors. Nothing in this Agreement shall create a partnership, joint venture, agency, or employment relationship between the Parties.

For ICSA — Printed Name:

Party Label:

By:

Date:

For Client — Printed Name:

Party Label:

By:

Date:

Enter text✕

What the ICSA Professional Services Agreement Covers

The ICSA Professional Services Agreement is a standardized contract used to define the scope, deliverables, schedule, payment terms, intellectual property assignments, warranties, and termination rights between a client and a service provider performing professional services. It formalizes responsibilities, invoicing and acceptance criteria while preserving flexibility for project-specific exhibits and statements of work. Typical uses include consulting, software development, engineering, and other fee-for-service engagements where clear performance metrics and liability allocations are needed. Parties often attach schedules, pricing tables, change order procedures, and confidentiality addenda to adapt the agreement to a particular engagement.

Why Use a Formal Professional Services Agreement

The ICSA Professional Services Agreement clarifies mutual expectations, reduces disputes, and allocates risks for complex engagements. By documenting deliverables, payment milestones, and intellectual property rights, it supports enforceability under electronic signature laws and provides a clear basis for change-control and liability limits.

Why Use a Formal Professional Services Agreement

Which Parties Typically Use This Agreement

Professionals and organizations across industries use the ICSA Professional Services Agreement when outsourcing expertise, purchasing project-based work, or engaging retainers for specialized services.

  • Consulting firms and independent consultants supplying time-and-materials or fixed-fee engagements for clients.
  • Software development teams delivering feature-based milestones, acceptance tests, and delivery schedules to enterprise clients.
  • Agencies, engineering firms, and legal service providers managing scope, change orders, and professional liability limits.

Use cases range from short consulting gigs to multi-year retainers; tailor exhibits and insurance clauses to match project risk.

Core Contract Sections to Include

Core sections of a professional ICSA Professional Services Agreement describe scope, payment, IP, warranties, liability, and termination procedures. They form the contract backbone for project governance.

Scope of Work

Define deliverables, acceptance criteria, milestones, and responsibilities. Include detailed statements of work or exhibits to avoid ambiguity about what the provider must deliver and how success is measured.

Payment Terms

Specify fees, billing intervals, invoice requirements, late payment interest, expense reimbursement, and payment milestones tied to deliverable acceptance. Include retainers, escrow, or holdbacks where appropriate.

Intellectual Property

State ownership of work product, licenses granted, and any preexisting IP carve-outs. Address assignment, open-source components, deliverable licensing, and survival of IP provisions post-termination.

Warranties & Representations

Include provider warranties on workmanship, conformity to specifications, lawful delivery, and authority to assign IP. Limit warranty periods and define remedy procedures and exclusions for breaches.

Liability & Indemnity

Set caps on direct damages, carve out intellectual property indemnity, address consequential damage exclusions, and require insurance minimums. Balance commercial risk based on project value.

Termination & Transition

Describe termination for convenience and cause, notice periods, cure rights, post-termination transition assistance, deliverable handover, and final accounting to protect continuity and reduce operational disruption.

Step-by-Step: Prepare, Send, and Execute

Follow these steps to prepare, sign, and execute an ICSA Professional Services Agreement electronically securely.

  • 01
    Prepare Document: Assemble SOW, pricing, and exhibits; ensure items are complete.
  • 02
    Add Fields: Place signature, date, initial, and conditional fields for approvals.
  • 03
    Select Signers: Enter signer names, emails, and role order for routing.
  • 04
    Execute & Store: Obtain eSignatures, download certificate of completion, and archive.

Recommended Online Workflow Settings

Configure an online workflow to send, authenticate, and track the ICSA Professional Services Agreement for signature.

Field Configuration
Authentication Method Email link by default; optional SMS or KBA for higher assurance
Signer Order Sequential or parallel routing configurable per agreement
Reminders & Expiry Auto-reminders, expiration dates, and resend options available
Document Templates Save master agreement and SOW templates for reuse
Storage & Retrieval Integrate with Box, Google Drive, or internal repository

Where to Send and How Execution Typically Works

Typical routing for an ICSA Professional Services Agreement follows a sender-upload and signer-authenticate model with audit trail.

  • Upload: Upload final PDF or DOCX with attached SOW
  • Tag Fields: Place signature, initials, dates, and conditional fields
  • Authenticate: Choose email verification, SMS code, or KBA for identity assurance
  • Complete: Signed document and certificate delivered to all parties

Distribution Channels and Platform Capabilities

The agreement can be completed and distributed using modern eSignature platforms that support templates, audit trails, and integrations.

  • File Formats: PDF, DOCX supported for upload and export
  • Integrations: Salesforce, NetSuite, Google Workspace, Box and others
  • Security: AES-256 at rest; TLS 1.2/1.3 in transit

Key Dates to Set and Monitor

Key timing relates to effective dates, milestone payments, notice periods, renewal windows, and record retention obligations.

Effective Date:

Enter MM/DD/YYYY; governs when obligations begin

Payment Milestones:

Tie invoices to acceptance criteria with specific due dates

Notice Periods:

Specify cure windows and minimum days for termination notices

Renewal Terms:

Automatic renewals require clear opt-out and notice timing

Record Retention:

Retain signed copies per company policy and regulatory minimums

Common Preparation Pitfalls to Avoid

  • Ambiguous scope language that omits deliverable acceptance criteria leads to disputes over payment and causes costly change-order negotiations.
  • Missing or inconsistent intellectual property provisions can create ownership conflicts when code, designs, or documentation are reused across clients.
  • Incorrect signer authority or mismatched legal names on signatures may invalidate enforcement or trigger tax withholding and identity verification delays.
  • Failing to align insurance requirements and liability caps with project risk exposes parties to disproportionate financial exposure following defects or data breaches.

Consequences of Errors or Omissions

Tax Withholding: Missing W-9 may trigger 24% backup withholding
Late Payments: Interest, collection costs, and strained relationships
IP Disputes: Costly litigation and injunction risks
Regulatory Fines: HIPAA or 21 CFR Part 11 noncompliance fines
Contract Rescission: Counterparty may seek contract voiding
Reputational Harm: Client loss and reduced business opportunities

eSignature Pricing and Core Feature Comparison

Compare core pricing and feature availability for eSignature vendors commonly used to execute professional services agreements.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently Asked Questions

Common questions about executing, modifying, and enforcing the ICSA Professional Services Agreement are answered below, focusing on eSignature and compliance issues.


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