Document Parsing
Structured extraction of name, DOB, ID number, and expiration reduces manual entry and human error while enabling downstream system mapping.
A correct Identification Document Upload reduces onboarding friction, supports identity proofing, and creates an auditable record that meets ESIGN and UETA expectations for attribution and retention. Accurate uploads also limit downstream penalties from tax or employment reporting, and help satisfy industry-specific safeguards such as HIPAA for health information.
Clear role definition reduces errors: uploaders provide accurate images and metadata; verifiers confirm authenticity and record disposition.
A natural person or applicant who uploads their own ID. They must enter their name exactly as it appears on the document, provide a clear front-and-back image when required, and consent to electronic recordkeeping when the process is consumer-facing.
A compliance officer or designated reviewer who validates the document image, matches metadata to source data, and signs or timestamps the verification step. The verifier records the outcome and retention instructions per company policy.
Tim Martin found online processing efficient for tenants
John Butler emphasized secure, flexible capture
Accept high-quality JPEG, PNG, PDF, and camera-native images. Provide size limits and automatic orientation correction to reduce failed uploads and improve OCR results.
Implement automatic glare detection, edge detection, and blur scoring. Prompt users to retake images when thresholds fail to reduce manual rework.
Include optional KBA, document credential analysis, or two-factor verification to increase confidence in identity for higher-risk workflows.
Capture IP, timestamp, and user agent for each upload and seal final records with tamper-evident metadata to preserve chain of custody.
User completes upload and metadata entry; triggers automated checks.
OCR and quality checks complete, usually within minutes.
Human review resolves exceptions; may take 24–72 hours depending on volume.
Verification result and audit record are retained per retention policy.
No formal filing deadline; provide on payer request to avoid backup withholding.
Recipient and IRS copies due Jan 31; timely identity data avoids penalties.
Employer must retain I-9 forms per 8 CFR §274a.2 retention rules.
Retain audio-video and logs per state RON rules when applicable.
Follow 45 CFR §164.530(j) for retention of protected health information.
Structured extraction of name, DOB, ID number, and expiration reduces manual entry and human error while enabling downstream system mapping.
Automated checks against document templates detect obvious tampering, mismatched fonts, or incorrect MRZ zones to flag likely forgeries.
Integrate RON capabilities where allowed, including audio-video recording and notary attestations, to support notarized identity proofs remotely.
Route higher-risk uploads for enhanced KBA or manual review automatically, reducing unnecessary reviewer workload on low-risk files.
Push verified data to CRM, HRIS, or case-management systems via APIs to eliminate duplicate entry and maintain consistency across systems.
Apply tamper-evident metadata and maintain immutable audit logs to preserve evidentiary integrity for later disputes or audits.
| Field | Configuration |
|---|---|
| Accepted File Types | JPEG | PNG | PDF |
| Max File Size | 10 MB | Enforce client-side compression |
| Image Quality Threshold | Minimum DPI | Auto-reject blurry images |
| Authentication Method | Email or SMS | KBA for high risk |
Ensure chosen integrations and authentication balance workflow efficiency with required evidence strength and data protection controls.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | No | No | No | No |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |