Personal Details
Collect full legal name, any aliases, and legal entity (if applicable). Use exact spelling that matches government ID to avoid mismatches during verification.
A well-structured Identity Information Form reduces identity-related errors, accelerates verification, supports regulatory compliance, and provides a consistent record for audits. It helps organizations avoid backup withholding, onboarding delays, and rework caused by mismatched or incomplete data.
Different teams and external partners use identity forms depending on the business process and industry.
Ensure the responsible business unit knows retention rules and verification steps before issuing the form.
Collect full legal name, any aliases, and legal entity (if applicable). Use exact spelling that matches government ID to avoid mismatches during verification.
Include street address, city, state, ZIP, phone, and email. Note that a P.O. box is usually insufficient for legal notice or identity proofing.
Request ID type, number, issuing authority, and expiration date (driver’s license, passport, SSN/TIN). Redact or handle SSNs per privacy rules.
List required supporting documents (photo ID, proof of address) and acceptable formats (scanned PDF, photo). Indicate whether original documents must be produced.
Include signer attestations about truthfulness, consent to electronic records where required, and any consumer disclosure statements for consumer-facing uses.
Provide a clear signature block with date and role; specify whether e-signatures or notarization are acceptable for this use.
| Field | Configuration |
|---|---|
| Required Fields | Mark legal name, DOB, ID type, and address as mandatory. |
| Verification Step | Enable automated ID check or manual review step. |
| Signer Authentication | Set authentication to email, SMS code, or stronger KBA where needed. |
| Routing | Route completed forms to compliance and HR or secure storage. |
Ensure the chosen platform supports required authentication, audit trails, and storage before enabling e-submission.
Confirm platform compliance needs — encryption in transit and at rest, audit trails, and any required BAA or 21 CFR Part 11 support.
Supply identity form immediately when requested for onboarding or vendor setup
Retain I-9 for 3 years after hire or 1 year after termination (8 CFR §274a.2)
Request updates within 30 days of any material change to identity data
Allow time for in-person or RON notarization depending on state rules
Plan 24–72 hours for automated ID checks; manual review may take longer
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |