Engagement Scope
Describe property location, specific areas to inspect, reporting standards, and any excluded items. Be explicit about what the appraisal will and will not cover to avoid scope disputes.
A clear contract reduces disputes, sets expectations for scope and fees, and documents authorization for inspections and record access. It helps carriers and appraisers manage timelines, regulatory requirements, and evidence retention.
Several stakeholder types commonly complete or sign an Insurance Appraisers Contract depending on the claim or valuation context.
Clear role definitions prevent delays and show who is responsible for providing access, data, and payment during the appraisal process.
Describe property location, specific areas to inspect, reporting standards, and any excluded items. Be explicit about what the appraisal will and will not cover to avoid scope disputes.
List license numbers, certifications, and insurer requirements for experience or specialty. Require that the appraiser maintain required insurance and professional credentials during the engagement.
State inspection access windows, required documentation (photos, measurements), privacy protections for occupants, and any safety or PPE standards expected during visits.
Specify fixed fees or hourly rates, payment timing, expense reimbursement, and how fee disputes are handled, including invoicing and late-payment terms.
Define report format, required attachments (photos, spreadsheets), delivery method, and accepted file formats. Include turnaround time expectations measured in calendar days.
Include governing law, limitation of liability, indemnities, and the process for contesting findings, including independent review or arbitration if applicable.
| Field | Configuration |
|---|---|
| Authentication | Email link, SMS code, or stronger KBA. |
| Field Types | Text, date, numeric, attachment, signature. |
| Conditional Logic | Show fields based on property type or claim size. |
| Audit Trail | Record IP, timestamps, and signer actions. |
Choose a platform that supports common file formats, strong audit trails, and required integrations for claims systems.
Ensure the platform can generate a tamper-evident signed PDF, preserve audit logs, and connect to your insurer or claims management system for automated intake.
Acknowledge engagement within 24–72 hours of receipt.
Schedule on-site inspection within 7–14 calendar days when feasible.
Standard report turnaround is commonly 7–30 days depending on scope.
Invoices typically due 30 days after delivery unless otherwise agreed.
Allow defined review period, such as 14–30 days for challenges.
Agreement signed and access authorization provided.
On-site evaluation and evidence collection occur.
Appraiser compiles findings, photos, and cost estimates.
Final report delivered; invoices issued and archived.
An insurer retained an independent appraiser to assess storm damage
A property owner hired an appraiser for a pre-claim valuation
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |