Claim identifiers
Clear policy number, claim number, and insurer contact fields so the supplement links to the primary claim and avoids processing delays.
A clear supplemental form reduces disputes, speeds repair payments, and records additional costs for recovery or reserve adjustments. It centralizes damage details, photos, and revised estimates so adjusters and repairers make consistent decisions.
Multiple parties may prepare or sign the supplement depending on workflow: adjusters, repair shop representatives, and policyholders can each fill relevant sections.
Workflows vary: insurers may require adjuster review before payment authorization, while some carriers allow direct shop-to-carrier submissions when preauthorized.
Clear policy number, claim number, and insurer contact fields so the supplement links to the primary claim and avoids processing delays.
Line-by-line parts and labor entries with unit costs and quantities to show how the supplemental total was calculated and to support salvage or subrogation.
Fields to note pre-existing damage, prior repairs, or aftermarket parts that may affect coverage and repair scope.
Designated areas for photos, damage diagrams, invoices, and OEM part codes so reviewers can validate supplemental charges quickly.
Signatures, printed names, dates, and adjuster approval checkboxes to document consent for repairs and any rental or storage payments.
Fields for reserve adjustments, deductible application, subrogation referrals, and payment routing to reflect the financial outcome of the supplement.
| Field | Configuration |
|---|---|
| Authentication method | Email link | SMS OTP | KBA optional |
| Conditional fields | Show sections when damage exceeds dollar threshold |
| Notifications | Email to adjuster and shop on completion |
| Archive format | Save signed PDF/A with audit trail |
Ensure the supplement and attachments are compatible with the carrier’s intake system before sending.
Confirm file size limits and naming conventions with the insurer. For high-volume workflows, use API or direct portal integration to maintain structured attachments and ensure audit trails remain linked to the primary claim record.
Submit within the carrier’s specified timeframe, commonly 30–60 days
Authorize repairs before work begins when required by policy
Provide receipts promptly to support rental claims
Preserve evidence early to support third-party recovery
Statute of limitations varies by state for civil claims
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|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |