Policy identification
List policy number(s), line of business, and named insured exactly as shown on policy documents to avoid mismatched records and routing errors.
A properly completed BOR centralizes broker authority, clarifies who may request policy changes or claims information, and supports correct commission routing while creating a clear audit trail for insurers and regulated intermediaries.
Common parties involved include the insured (policyholder), the outgoing or incoming broker, and the insurance carrier or administrator.
Each party has obligations: the policyholder must authorize the change in writing; brokers must verify licensing; carriers must record and acknowledge the appointment.
List policy number(s), line of business, and named insured exactly as shown on policy documents to avoid mismatched records and routing errors.
Provide full broker/agency legal name, license number, NPN if available, office address, and primary contact to establish unambiguous authority for carrier systems.
Specify whether the broker can obtain policy information, bind coverages, request endorsements, or only handle servicing and billing to limit unintended actions.
Include an explicit effective date in MM/DD/YYYY format and any automatic or conditional termination triggers to define the period of authority.
State how commissions or fees are to be handled or routed to prevent disputes; include carrier account codes or agency numbers when applicable.
Signed and dated authorization by an authorized policyholder representative; include printed name and job title for corporate signatories.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code for signer verification |
| Conditional fields | Show commission details only when applicable |
| Notifications | Automate carrier and broker email copies |
| Integrations | Connect to CRM or AMS for record sync |
Use platforms that accept PDF and DOCX uploads and produce a tamper-evident signed PDF with an audit trail.
Choose eSignature providers that support audit trails, optional notarization (if required), and integrations with systems of record to automate carrier updates and maintain compliance.
Provide BOR immediately when changing brokers or when requested by carrier.
Most carriers acknowledge within 1–10 business days depending on volume.
Effective date may be backdated or set to receipt date per carrier policy.
Keep a signed copy and transmission receipt as proof.
Some states require written notice to previous broker; check state rules.
Optica used an electronic BOR to centralize broker communication and reduce processing time.
Tech Data used online BOR forms as part of broader document automation.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |