Policy Identifier
Policy number, effective and expiration dates, and insurer name to link claims to coverage.
A clear claim history run improves underwriting accuracy, speeds claim reviews, and reduces downstream disputes by putting prior loss data in one place; it also aids in fraud detection and trend analysis.
Different parties request or prepare runs depending on purpose, from underwriting to litigation support.
Access and accuracy expectations vary by role; who requests the run should specify period, policy numbers, and any exclusions.
Policy number, effective and expiration dates, and insurer name to link claims to coverage.
Unique claim number and loss date for chronological tracking and cross-reference.
Classification (e.g., liability, property, workers' comp) and brief loss description for underwriting context.
Amounts paid, payment dates, and reserve changes to show financial impact.
Open, closed, litigated, or subrogation status to indicate ongoing exposure.
Concise narrative of key findings, coverage positions, or investigative actions.
| Field | Configuration |
|---|---|
| Claim Search | Auto-populate by policy number |
| Validation Rule | Require loss date and claim number |
| Export Format | CSV and PDF summary |
| Access Control | Role-based view and download |
For electronic runs, confirm platform capabilities for secure export, audit trails, and signer authentication before eSubmission.
Choose a solution that provides an unalterable PDF export and an audit trail that documents who accessed or attested to the run.
Create a locked PDF summary with an attached CSV for line-item detail; include an audit trail page.
Export raw claim rows with header fields for data ingestion and trend analysis.
Label files with generation date and version; do not overwrite originals.
Store in encrypted cloud or enterprise repository with role-based access.
Within 3 business days
5–10 business days for typical runs
1–3 business days if prioritized
Additional 10–30 days for verification
Retain original for at least 3 years
Confirm requestor, scope, and identity of insured.
Pull matching claims from policy and claim systems.
Reconcile totals, check for duplicates, and confirm dates.
Deliver files with legend and audit trail.
| Criteria | Insurance Claim History Run | Loss Run Summary |
|---|---|---|
| Purpose | detailed claim-level record | aggregated loss totals |
| Detail Level | high detail with notes | summary rows by period |
| Typical Users | claims/legal/underwriting | actuarial/underwriting |
| Delivery Format | pdf + csv with notes | spreadsheet summary |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Premium tier) | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
An insurer's authorized representative or claims manager should sign or certify the run. The signer must have documented authority within the insurer's delegation policy and be able to attest to the run's completeness and accuracy in writing.
A vendor producing runs on behalf of an insurer may sign if contractually authorized; include a certification statement and contact for verification to avoid acceptance issues.