Inspector identity
Name, license/ID, company, and contact information for accountability and follow-up.
Accurate, timely inspection records reduce claim disputes, speed underwriting decisions, and preserve evidence for audits and regulatory reviews. They serve both operational and legal purposes and support consistent adjudication of coverage.
Accurate roles and handoffs reduce rework and help meet insurer reporting obligations while preserving an auditable trail.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code for identity verification |
| Templates | Prebuilt inspection form with required fields and photo slots |
| Auto-attach photos | Enable photo uploads and auto-link to specific findings |
| Routing | Auto-forward to claims, underwriting, and vendor teams |
Ensure the system supports audit trails, secure storage (AES-256), TLS in transit, and role-based access to meet compliance needs.
Name, license/ID, company, and contact information for accountability and follow-up.
Policy number and claim reference to associate the inspection with the correct file and coverage terms.
High-resolution photos tagged to specific findings and dated for objective documentation.
Quantified measurements and scope of visible damage to support repair estimates.
Identify hazards and immediate mitigation steps for claimant and repair teams.
Clear narrative of observed condition, probable cause, and recommended next steps.
Typically within 24–72 hours of assignment for urgent claims
Commonly within 7–30 days of inspection depending on complexity
Provide additional reports or estimates within insurer-requested deadlines
Insureds often must report claims per policy timeframe; check policy terms
Retain copies per legal and company retention schedules
Inspection assigned to a field inspector or vendor; schedule site visit.
Inspector performs walkthrough, documents damages, and captures photos.
Completed inspection record uploaded to claims system with attachments.
Claims or underwriting team reviews report and sets reserves or next steps.
A regional property manager used structured inspection records to document storm damage and prioritize repairs.
An inspection program for multi-family buildings centralized damage reports into the underwriting file.
| Document Type | Inspection Record | Vendor Estimate |
|---|---|---|
| Primary purpose | claims/underwriting | repair scope |
| Required attachments | photos, measurements | line-item estimates |
| Legal weight | high when signed | contractual when accepted |
| Typical author | adjuster/inspector | contractor/vendor |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year limit | Varies | Varies | Varies |