Policy identifiers
Include insurer name, full policy number, named insured and any subsidiary or DBA names to ensure carriers search the correct account and avoid mismatches.
A concise Insurance Loss Run Request Letter reduces processing delays, ensures the insurer returns the complete claims history you need, and creates an auditable paper trail for underwriting, audits, and regulatory purposes. Proper form and authorization protect privacy and reduce disputes over missing or misattributed claims.
Producers, risk managers, brokers, claims administrators, and insureds commonly prepare requests to obtain a complete claims history from the insurer.
Use a formal letter or secure digital request and retain authorization evidence to support renewals, audits, or dispute resolution.
| Field | Configuration |
|---|---|
| Requester Name | Required field; auto-populate from user profile |
| Policy Number | Mandatory; validation rule for length and characters |
| Authorization Upload | Accept PDF/JPEG; max 10 MB |
| Delivery Preference | Options: Secure email | Portal | Physical mail |
For digital requests use PDF or DOCX and prefer secure portal uploads; many carriers accept secure email or API-based submission.
Choose systems that support audit trails and secure storage; platforms commonly integrate with Salesforce, Microsoft 365, Google Workspace, and document repositories for automated routing and archival.
10–30 business days typical
Ask insurer to expedite when renewing soon
1–5 business days internally
Complex claims may lengthen timing
Keep request and carrier reply for audit trail
Prepare letter with full authorization and date range.
Send via preferred carrier channel and record confirmation.
Insurer locates claims and compiles loss run report.
Compare returned report to policy terms and follow up on discrepancies.
Include insurer name, full policy number, named insured and any subsidiary or DBA names to ensure carriers search the correct account and avoid mismatches.
State exact start and end dates in MM/DD/YYYY format and indicate whether you want occurrence dates, report dates, or both to avoid ambiguity.
Specify whether you require claim open/closed status, paid amounts, incurred losses, reserves, adjuster notes, and cause codes for underwriting accuracy.
Attach a signed authorization or power of attorney if the requester differs from the insured; specify the requester’s relationship to the insured.
Request PDF or secure portal delivery, provide contact name and secure email, and indicate if redaction of PHI is required.
State the reason (renewal, audit, sale) to help carriers prioritize and supply any supplemental documents if available.
A broker requested a five-year loss run for a small commercial account to support renewal pricing
A buyer requested loss runs during acquisition due diligence to assess historical liability exposure