Scope of Services
Describe precise administrative tasks: policy placement, endorsements, claims intake, premium reconciliation, audit support, and communication obligations to carriers and insureds.
A precise agreement reduces coverage disputes, centralizes policy data, improves auditability, and assigns clear authority for premiums, claims, and endorsements. Well-drafted terms also support regulatory compliance and make electronic workflows auditable and reproducible.
Common users include insurers, brokers, corporate risk managers, and third-party administrators who rely on clear duties and signing authority.
The agreement aligns operational tasks with legal authority so each party knows decision limits, payment responsibilities, and reporting cadence.
Describe precise administrative tasks: policy placement, endorsements, claims intake, premium reconciliation, audit support, and communication obligations to carriers and insureds.
Specify who can bind coverage, sign endorsements, and accept policy terms; include monetary or line-size thresholds for delegated authority to avoid ambiguity.
Set procedures for premium invoicing, collection, escrow or trust accounts, reconciliation intervals, and responsibility for unpaid premiums or audit adjustments.
Define claims reporting steps, authority to settle or escalate, documentation standards, and cooperation required with carriers during investigations or litigation.
Require periodic financial and performance reports, access for carrier audits, and retention of records sufficient for regulatory reviews and tax reporting.
Prescribe notice periods, cure rights, post-termination duties (final reconciliation), and amendment procedures including required approvals or notarization if applicable.
| Field | Configuration |
|---|---|
| Signature Field | Required for each signer; include date fields adjacent to signatures |
| Conditional Clauses | Show or hide exhibits based on selections to avoid irrelevant attachments |
| Authentication Level | Select email+SMS or KBA depending on signer identity requirements |
| Bulk Send Template | Save standard agreements as templates for repeated program deployments |
Choose a platform that supports common file formats, integration with carrier systems, and required signer authentication levels.
Verify the vendor supports secure storage, audit trails, role-based access, and any regulatory addenda (for example a BAA) before finalizing workflows.
Date when duties and rights commence; use MM/DD/YYYY format.
Specify how many days before expiration a renewal notice must be given, commonly 30–60 days.
State required cure period and notice period, often 30 days unless otherwise negotiated.
Refer to the applicable policy; many policies require immediate or prompt reporting of claims.
Set intervals for premium reconciliation and records submission, typically quarterly or annually.