Insurance Management Manual Template

Insurance Management Manual Template

Document Analysis — administrative note: This Insurance Management Manual Template is designed as an organizational policy and operating manual for corporate insurance governance, claims handling, coverage inventory, exclusions, beneficiary designation, and recordkeeping. It contains sections typically present in an insurer/insured management manual: purpose and scope; roles and governance; policy inventory and details; coverage checklists; exclusions and limitations; claims reporting procedures; risk management and loss control; financial handling and reserves; certificate and third-party requirements; endorsements and amendment controls; document retention and review schedule; beneficiary designation; and a certification/declaration by the authorized applicant. The manual requires a single authorized applicant signature at the end.

I. Administrative Information

II. Governance, Roles and Authority

The organization shall maintain clear lines of authority for insurance decisions, placement, claims management and retention of outside advisors. The following individuals hold primary responsibility:

III. Policy Inventory and Core Policy Details

Record each active insurance policy governing exposures of the organization. Include carrier, policy number and material financial terms.

Policy Period (To):

IV. Coverage Schedule and Checklists

Indicate which lines of coverage are maintained and attach policy schedules or endorsements as applicable.

V. Exclusions, Limitations and Endorsements

Identify material exclusions, limitation clauses, and any endorsements that alter standard terms. Attach copies of endorsements to the policy file.

VI. Claims Handling and Reporting Procedures

Set forth the internal reporting lines and the external reporting requirements to carriers. All claims must be reported promptly in accordance with policy notice provisions.

Documentation Checklist for Claim Files

VII. Risk Management and Loss Control Programs

Describe ongoing risk control measures, inspection schedules, training programs, and corrective action protocols intended to reduce frequency and severity of losses.

VIII. Financial Management and Reserves

Define how deductibles are financed, reserve levels for reported and unreported losses, and responsibility for premium payment.

IX. Certificates, Third-Party Requirements and Contractual Risk Transfer

Procedures for issuance of certificates of insurance, additional insured endorsements, waiver of subrogation, and review of contractual insurance requirements.

X. Recordkeeping, Document Control and Review Schedule

Next Scheduled Review Date:

XI. Beneficiary Designation (If Applicable)

Where life insurance or similar benefits are held by the organization for employees or key persons, record beneficiary details and allocation percentages.

XII. Certifications, Declarations and Representations

The undersigned represents and certifies that the information contained in this manual and supporting schedules is true, accurate and complete to the best of their knowledge, that they are authorized to execute this document on behalf of the organization, and that any material change in exposures or coverage will be reported to the carrier and recorded in the manual. The undersigned acknowledges responsibility for maintaining required records and for ensuring timely claims notice in accordance with policy terms.

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