Authorized Signatories
Define who can sign by title or delegated authority limits and require documented delegation for agents or third parties.
A clear signature policy reduces legal risk, improves processing consistency, and preserves admissible evidence of assent under ESIGN and state law. It helps limit disputes about authority, accelerates policy issuance, and creates auditable trails for regulatory reviews.
This policy is used by operational teams who prepare, review, or accept signed insurance documents.
Use this policy to set role-based signing limits, establish authentication methods, and document retention practices across those user groups.
Define who can sign by title or delegated authority limits and require documented delegation for agents or third parties.
List acceptable methods (wet ink, simple e-signature, PKI-based digital signature) and when each type is required or disallowed.
Specify authentication methods per risk tier: email link for low risk, SMS OTP/KBA for medium risk, certificate-based IDs for high-risk transactions.
Clarify when a notary or witness is required, whether RON is acceptable, and how to document the notarial act in the record.
Set retention schedules, backup procedures, tamper-evident storage, and how to produce records for audits and regulatory requests.
Describe audit trail content (timestamps, IP, device info), dispute handling steps, and escalation to legal or compliance.
| Field | Configuration |
|---|---|
| Authentication Method | Email link | SMS OTP | KBA (choose per risk) |
| Signature Type | Drawn image | Typed consent | Digital certificate |
| Routing Order | Sequential or parallel signer order |
| Retention Setting | Archive duration and access permissions |
Determine delivery and storage channels that meet security and accessibility needs for policy documents.
Ensure each channel enforces access controls, preserves the audit trail, and meets regulatory requirements for the document class.
Request signatures and expect return within 7 calendar days
Effective when all required signatures received
Audio-video often retained 5–10 years
Carrier review commonly within 3 business days
Follow state filing deadlines where mandated
| Criterion | Electronic Signature | Digital Signature |
|---|---|---|
| Definition | broad category | pki-based cryptographic method |
| Legal Acceptance | esign/ueta accept | accepted when required |
| Non-repudiation | audit trail evidence | strong cryptographic proof |
| Typical Use | business agreements | high-assurance regulatory filings |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 env/user/yr | Varies | Varies | Varies |