Policy Details
Policy number, insurer, effective and expiration dates, and coverage lines to tie the survey to an existing policy or quote request.
Accurate surveys reduce underwriting delays, lower the chance of coverage disputes, and support fair premium assessment. A complete form improves insurer risk analysis and helps ensure claims are handled on documented facts.
Typical participants include insurers, brokers, risk engineers, third‑party inspectors, and the insured or property owner who provide factual answers.
Roles vary by organization size and workflow; assign responsibility for completion, review, and signature before submission to avoid delays.
Policy number, insurer, effective and expiration dates, and coverage lines to tie the survey to an existing policy or quote request.
Full legal name of the insured, DBA if applicable, primary contact, mailing and physical addresses, and tax or EIN where required for commercial risks.
Location details, building type, construction class, square footage, year built, occupancy description, and any recent renovations or repairs.
Daily operations, hours of operation, number of occupants or employees, storage of hazardous materials, and processes that affect loss potential.
Summary of prior claims or losses with dates, amounts, cause, and corrective actions taken to mitigate repeat incidents.
Fire protection, alarms, sprinkler systems, security measures, maintenance programs, and photos or diagrams documenting controls and deficiencies.
| Field | Configuration |
|---|---|
| Required Fields | Mark policy number, insured name, survey date as mandatory. |
| Conditional Logic | Show additional questions when specific hazards are selected. |
| Routing Rules | Auto-send completed surveys to underwriting and broker emails. |
| Storage Location | Save signed copies to secure cloud folder with versioning. |
Choose platforms that support PDF, DOCX uploads, secure storage, and audit trails when submitting surveys digitally.
Confirm the receiving insurer’s preferred channel (secure portal, email, SFTP) and retain an audit trail documenting delivery and receipt.
Insurers often expect surveys returned within 7–30 days.
Review and decision commonly occur within 3–10 business days after receipt.
Surveys tied to renewal should be completed before the policy renewal date.
Survey evidence should be available immediately upon claim notice.
Keep copies for the insurer’s audit window per retention policy.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |