Request header
Identifies requester, recipient insurer or broker, date of request, and a brief transaction reference such as contract or PO number to link the response.
A complete, accurate request reduces processing delays, prevents coverage gaps, and creates a clear audit record for contractual compliance and risk management.
Responsibilities may overlap; track the request owner, submission date, and any insurer responses for the project record.
Brokers complete the request to gather carrier confirmations, provide endorsements, and submit certificates. They typically include policy numbers, limits, and effective dates, and coordinate with underwriting when endorsements or wording changes are required.
Risk managers request GL confirmations to satisfy contract terms and manage exposures. They verify limits, aggregate liability details, and retain responses for audit and claims defensibility; they also escalate disputes to legal or broker partners when coverage language differs.
Identifies requester, recipient insurer or broker, date of request, and a brief transaction reference such as contract or PO number to link the response.
Full legal name of the insured as shown on the policy, including DBA if applicable, plus mailing address and contact details for verification.
Carrier name, policy number, policy period (MM/DD/YYYY format), and type of policy (Commercial General Liability, GL aggregate details).
Requested limits, aggregate and per-occurrence values, endorsements required (additional insured, waiver of subrogation), and any special wording.
Legal name and address of the certificate holder; state whether holder is additional insured and the contract reference requiring proof.
Name, title, and signature block of the person authorized to request or accept coverage confirmations on behalf of the requesting party.
| Field | Configuration |
|---|---|
| Upload document | PDF or DOCX accepted formats |
| Place fields | Signature, date, text fields |
| Signer roles | Requester, broker, insurer reviewer |
| Authentication | Email link or SMS code |
Confirm the platform records timestamps, IP addresses, and signer actions to create a defensible, retrievable record of the request and insurer response.
Submit well before contract start date
Carriers commonly acknowledge within 7–30 days
Endorsements may take multiple business days
Verify renewal status 30 days pre-expiry
Retain confirmations until after contract term
Complete fields and attach contract
Send via chosen channel
Carrier verifies policy and limits
Receive certificate or endorsed policy
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |