Internal Communication Guidelines

INTERNAL COMMUNICATION GUIDELINES AGREEMENT

Agreement Date:

Client Name:    Service Provider Name:

RECITALS

WHEREAS, Client engages Service Provider to develop, document, and implement internal communication guidelines and related training for employees, contractors, and authorized representatives to ensure consistent, secure, and lawful internal communications; and

WHEREAS, Service Provider represents that it has the expertise and personnel necessary to perform the services described in this Agreement in accordance with the standards set forth herein; and

WHEREAS, the parties desire to set forth their respective rights and obligations with respect to the delivery, acceptance, payment, confidentiality, and enforcement of the internal communication guidelines and related services;

SCOPE OF WORK

Service Provider shall perform the services described below and in any appended statement of work. Services include drafting written guidelines, developing training materials, advising on approved communication channels, implementing retention and incident reporting procedures, and providing specified training sessions.

COMMUNICATION CHANNELS AND STANDARDS

The parties agree that internal communications shall be conducted only through authorized channels and in accordance with standards designed to preserve confidentiality, prevent unauthorized dissemination, and maintain accurate records.

Email    Instant Messaging (approved platforms)    Internal Portal / Intranet

Company-controlled Social Media (internal announcements only)    Other:

PAYMENT TERMS

Client shall pay Service Provider the fees described below in consideration for the Scope of Work. All payments are subject to the terms set forth in this section.

All fees payable under this Agreement are exclusive of taxes. If any payment is more than thirty (30) days overdue, Service Provider may suspend services after providing written notice and shall be entitled to interest as set forth above and recovery of costs of collection.

TERM AND TERMINATION

This Agreement shall commence on Start Date: and shall expire on End Date: unless earlier terminated as provided below.

Either party may terminate this Agreement for material breach by the other party if the breach is not cured within fifteen (15) days after written notice. Termination shall not relieve Client of payment obligations for services performed prior to termination.

CONFIDENTIALITY

Each party shall hold in strict confidence all Confidential Information disclosed by the other party and shall use such information only to perform its obligations under this Agreement. Confidential Information includes, but is not limited to, non-public policies, employee lists, internal reports, legal advice, and personally identifiable information.

The obligations in this section do not apply to information which is (i) publicly known through no fault of the receiving party; (ii) independently developed by the receiving party; or (iii) required to be disclosed by law, provided the disclosing party is given prompt notice and an opportunity to seek a protective order.

RECORDS, RETENTION, AND INCIDENT REPORTING

Service Provider shall maintain adequate records of communications design, distribution lists, training attendance, and incident reports. Records shall be retained for the retention period specified below unless otherwise required by law.

All suspected unauthorized disclosures, security incidents, or policy violations related to internal communications must be reported to the designated incident contact within 24 hours of discovery. Service Provider shall cooperate with Client in any investigation and remediation.

TRAINING AND COMPLIANCE

Service Provider will deliver training as specified in the Scope of Work. Client is responsible for ensuring that all employees and contractors required to comply with these Guidelines attend training and adhere to standards. Noncompliance may result in remedial training or suspension of access to certain channels.

AUDIT, ENFORCEMENT, AND REMEDIES

Client shall have the right to audit Service Provider's compliance with the terms of this Agreement upon reasonable notice. Material breaches that are not cured within the specified cure period shall entitle the non-breaching party to seek injunctive relief, damages, and any other remedies available at law or equity.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of law principles.

ENTIRE AGREEMENT; AMENDMENT

This Agreement, including any attached statements of work and exhibits, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, and communications. Any amendment or modification must be in writing and signed by authorized representatives of both parties.

AUTHORITY; ACKNOWLEDGMENT

Each signatory represents and warrants that they are duly authorized to execute this Agreement on behalf of the party for which they sign, and that execution of this Agreement will bind that party to the terms herein.

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