Internet Service Order Form

INTERNET SERVICE ORDER FORM

This Internet Service Order Form (the "Order") is entered into between Service Provider: and Customer Name: (each a "Party" and collectively the "Parties") as of Effective Date: .

WHEREAS

WHEREAS, Service Provider is duly authorized and equipped to provide internet connectivity, network equipment, and related maintenance services; and

WHEREAS, Customer desires to procure the internet services and associated equipment described in this Order and Service Provider agrees to provide such services under the terms and conditions set forth herein.

CUSTOMER INFORMATION

SCOPE OF WORK

Service Provider will provide the internet access services, equipment provisioning, installation, and ongoing maintenance described below at the Service Address. The Services shall include active monitoring during standard service hours and escalation procedures as set forth herein.

SERVICE PLAN & EQUIPMENT

Select the service plan(s) being ordered. Check at most one primary plan. Bandwidth, contention ratio, and guaranteed speeds are described where indicated.

PAYMENT TERMS

Customer shall pay Service Provider for the Services and any equipment in accordance with the rates and schedule set forth below. All charges are due in accordance with the invoice terms. Overdue amounts shall accrue interest and other remedies as set forth below.

Late payments shall incur interest at per month on the unpaid balance, or the maximum rate permitted by law, whichever is lower. In addition, a one-time administrative fee of $ may be assessed on past due invoices.

SERVICE LEVEL & MAINTENANCE

Service Provider will use commercially reasonable efforts to provide the Services with an annual uptime objective of . Scheduled maintenance windows will be communicated in advance and shall not be considered service outages. Credits for service outages, if any, will be governed by the Service Provider's standard service credit policy as applied to the Customer's account.

TERM AND TERMINATION

Term: This Order commences on Start Date: and continues until End Date: , unless renewed or earlier terminated in accordance with this Order.

Termination: Either Party may terminate this Order for material breach by the other Party if the breach is not cured within days after written notice. Customer may terminate for convenience upon providing days' written notice and payment of any applicable early termination or decommissioning charges specified herein.

CONFIDENTIALITY

Each Party shall maintain in confidence any non-public information disclosed by the other Party that is designated confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information"). Confidential Information shall not include information that is or becomes publicly available through no fault of the receiving Party, is known to the receiving Party prior to disclosure, or is independently developed by the receiving Party without use of the disclosing Party's Confidential Information. The receiving Party may disclose Confidential Information to its employees, contractors, and advisors on a need-to-know basis provided such persons are bound by confidentiality obligations no less protective than those herein. Remedies for breach include injunctive relief and indemnification to the extent permitted by law.

GOVERNING LAW; DISPUTE RESOLUTION

This Order shall be governed by and construed in accordance with the laws of the state indicated below, without regard to its conflicts of law principles. The Parties agree to submit to the exclusive jurisdiction of the courts located in the county specified below for any disputes arising out of or related to this Order.

LIMITATION OF LIABILITY

Except for liability arising from gross negligence, willful misconduct, or breach of confidentiality, neither Party shall be liable to the other for indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits or revenue, even if advised of the possibility of such damages. The aggregate liability of Service Provider for any claims arising out of this Order shall not exceed the total amounts paid by Customer to Service Provider under this Order in the six (6) months preceding the claim.

ENTIRE AGREEMENT

This Order, together with any exhibits or schedules expressly incorporated herein, constitutes the entire agreement between the Parties concerning the subject matter and supersedes all prior and contemporaneous agreements, proposals, or representations, whether written or oral. No amendment shall be effective unless in writing and signed by authorized representatives of both Parties.

ACCEPTANCE

By signing below, Customer authorizes Service Provider to initiate service and acknowledges acceptance of the terms and conditions set forth in this Order. Customer represents that the individual signing on its behalf has authority to bind the Customer to this Order.

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