Interpreter Services Packet

INTERPRETER SERVICES PACKET

Parties and Contact Information

Recitals

WHEREAS, Client requires professional interpretation services for persons with limited English proficiency or for specialized settings requiring language support; and

WHEREAS, Provider represents that Provider is qualified, trained, and, where applicable, certified to provide interpretation services in the languages and settings described below; and

WHEREAS, the parties desire to set forth the terms under which Provider will provide interpretation services effective as of Effective Date: .

Scope of Work

Provider shall furnish interpretation services including in-person, video remote interpreting (VRI), telephone interpreting, consecutive or simultaneous interpreting, sight translation, and preparation as required for assignments. Provider shall perform services in a professional manner consistent with accepted standards of practice for interpreters.

Modes of service (check all that apply):

In-person    Video remote interpreting (VRI)    Telephone interpreting

Payment Terms

Client shall pay Provider compensation for interpretation services as follows. Provider shall submit itemized invoices identifying date(s) of service, language, modality, hours, travel time, and any reimbursable expenses.

Invoices not paid within the agreed payment period shall bear the late payment fee specified above. Client shall also be responsible for reasonable collection costs, including attorney fees, if incurred to collect overdue amounts.

Term and Termination

This Agreement shall commence on Start Date: and continue through End Date: , unless earlier terminated in accordance with this section.

Either party may terminate this Agreement without cause upon written notice delivered to the other party at least Notice Period (days): days prior to the intended termination date.

Either party may terminate immediately for cause if the other party materially breaches this Agreement and fails to cure such breach within a commercially reasonable period not to exceed thirty (30) days after written notice of the breach. Termination shall not relieve Client of the obligation to pay for services already rendered or reasonable cancellation fees for scheduled assignments as set forth in this packet.

Confidentiality

Provider acknowledges that Provider may receive confidential information, including personally identifiable information and protected health information. Provider shall hold all such confidential information in strict confidence, shall not use it except as necessary to perform the services described in this Agreement, and shall implement reasonable administrative, technical, and physical safeguards to protect such information. Provider shall return or securely destroy confidential materials upon termination or upon Client's written request. Provider shall comply with all applicable privacy and data protection laws.

Qualifications, Training, and Insurance

Provider represents and warrants that Provider possesses the necessary qualifications, training, and, where required, certifications to perform interpretation services. Provider shall maintain professional liability insurance and any insurance required by law for the duration of this Agreement and shall provide evidence of such insurance upon Client request.

Recording and Confidential Session Consent

Recording of interpreted sessions is permitted only with the informed consent of all parties and where permitted by law. Client confirms that it has the authority to consent to any recording for the sessions for which services are requested.

Client consents to recording of sessions where applicable

Compliance; Indemnification; Liability

Provider shall comply with all applicable federal, state, and local laws in performing services. To the extent permitted by law, Provider agrees to indemnify and hold harmless Client from any claims arising from Provider's negligent performance of services. Client agrees to indemnify and hold harmless Provider from claims arising from Client's instructions, failure to obtain necessary consents, or misuse of interpreted communications. Neither party shall be liable for incidental or consequential damages except to the extent arising from willful misconduct or gross negligence.

Governing Law; Entire Agreement

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to conflict of law principles.

This document, together with any attachments and confirmed assignment orders, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous oral or written agreements. Any modification must be made in writing and signed by both parties.

Acknowledgments and Certifications

The undersigned certify that they are authorized to enter into this Agreement on behalf of the party they represent, that the information provided in this packet is true and correct to the best of their knowledge, and that they agree to the terms set forth herein.

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