Job Queue Management Template

Job Queue Management Template

RECITALS

THIS AGREEMENT is made and entered into effective as of by and between:

Client Name:

Service Provider Name:

WHEREAS, Client requires systematic intake, prioritization, assignment and tracking of discrete work items ("Jobs") to ensure timely delivery of services and operational transparency; and

WHEREAS, Provider has represented that it has the personnel, systems and expertise to manage Client's Job queue in accordance with the terms of this Agreement; and

SCOPE OF WORK

Provider will perform job intake, classification, prioritization, assignment, execution monitoring and reporting. Provider will maintain a Job Queue that records Job identity, description, priority, estimated effort, assignee, start and due dates, status and dependencies. Provider shall ensure that all Job updates are recorded within Provider's tracking system within 24 hours of any status change.

JOB QUEUE TEMPLATE

Use the fields below to register Jobs to the queue. Provide accurate estimates and identify dependencies to permit proper sequencing and resourcing.

PAYMENT TERMS

Total Fee (for Services described herein): $

Invoices will be submitted by Provider in accordance with the payment schedule above and are due within days of receipt. Late payments shall accrue interest at the rate of or the maximum lawful rate, whichever is lower.

TERM AND TERMINATION

Term Commencement Date: . Term Expiration Date: .

Either party may terminate this Agreement for convenience upon written notice delivered at least days prior to the intended termination date. Termination for material breach shall be effective immediately upon delivery of written notice if the breaching party fails to cure the breach within 15 days of receipt of such notice.

CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by one party to the other that is identified as confidential or that reasonably should be understood to be confidential under the circumstances. Provider shall: (a) use Confidential Information solely for the performance of this Agreement; (b) restrict disclosure to its employees, contractors and agents with a need to know and who are bound by confidentiality obligations at least as protective as those herein; and (c) exercise reasonable care to prevent unauthorized disclosure. Confidential Information does not include information that is (i) publicly known through no wrongful act of the receiving party; (ii) already in the receiving party's possession without restriction; or (iii) rightfully received from a third party without breach of obligation.

Confidentiality Obligations Duration: from the date of disclosure.

REPORTING, CHANGE MANAGEMENT AND METRICS

Provider will deliver periodic reports summarizing queue status, outstanding items, aging, throughput and any backlog remediation plans. Change requests affecting scope, schedule or fees shall be documented in writing and require mutual written agreement prior to implementation.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflict of laws principles.

ENTIRE AGREEMENT; AMENDMENT

This Agreement, including any attachments and written change orders signed by both parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior negotiations, representations and agreements. Any modification or amendment to this Agreement must be in writing and signed by authorized representatives of both parties.

LIMITATION OF LIABILITY

Except for liability arising from willful misconduct or gross negligence, each party's aggregate liability under this Agreement shall not exceed the total fees paid or payable to Provider under this Agreement in the preceding twelve (12) months.

SIGNATURES

Sign Now