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Laundry Service Agreement

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LAUNDRY SERVICE AGREEMENT

This Laundry Service Agreement (the Agreement) is entered into as of between Service Provider Name: , located at , and Client Name: , located at .

RECITALS

WHEREAS, Service Provider operates a professional laundering and textile care business and offers pickup, cleaning, pressing and delivery services; and

WHEREAS, Client desires to engage Service Provider to perform laundry services for the garments and textiles identified herein under the terms and conditions set forth in this Agreement; and

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows.

SCOPE OF WORK

Service Provider shall perform laundering, stain treatment, pressing, folding, and packaging as set out above. Additional specialized services (e.g., leather, suede, specialty upholstery) must be expressly listed and priced in writing prior to provision of such services.

SERVICE LOGISTICS

Pickup required: Delivery required: Standard turnaround time:

PAYMENT TERMS

Client shall pay Service Provider the fees set forth below in consideration for services rendered. All fees are due in U.S. dollars unless otherwise agreed in writing.

Any amount not paid when due shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and a late fee of per overdue invoice.

Payments shall be remitted to Service Provider at the address specified above or as otherwise directed in writing. Client is responsible for all taxes, assessments, and similar charges arising from the services unless otherwise indicated.

TERM AND TERMINATION

This Agreement commences on Start Date: and continues until End Date: unless earlier terminated in accordance with this section.

Either party may terminate this Agreement for convenience upon providing the notice period specified above. Either party may terminate immediately for material breach that remains uncured for a period of ten (10) days following written notice of such breach. Upon termination, Client shall pay Service Provider for all services performed and expenses incurred through the effective date of termination.

CONFIDENTIALITY

Each party agrees to treat as confidential all non-public information disclosed by the other party relating to pricing, customer lists, business operations and textile treatment processes. Confidential information does not include information that: (a) is or becomes publicly available other than through a breach of this Agreement; (b) was known to the receiving party prior to receipt from the disclosing party; or (c) is independently developed by the receiving party without use of or reference to the disclosing party’s confidential information. The obligations in this section shall survive termination of this Agreement for a period of two (2) years.

LOSS, DAMAGE, AND CLAIMS

Service Provider shall exercise reasonable care in laundering and handling Client’s items. Client must inspect items upon receipt and notify Service Provider of any claim for loss or damage within seven (7) days of delivery. Client’s sole and exclusive remedy for loss or damage shall be, at Service Provider’s option, repair, reimbursement for reasonable repair costs, or replacement up to a maximum of the lesser of the original purchase price or $100 per item unless a higher value was predeclared in writing and accepted by Service Provider with any required additional fee.

INSURANCE AND INDEMNITY

Service Provider shall maintain commercial general liability insurance and, where applicable, motor vehicle insurance for pickup and delivery operations. Each party shall indemnify and hold harmless the other from third-party claims arising from its own negligence or willful misconduct in connection with performance under this Agreement.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the state of , without regard to conflict of law principles.

ENTIRE AGREEMENT

This Agreement, including any schedules or written amendments signed by both parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior negotiations, representations, or agreements, whether written or oral. No modification shall be effective unless in writing and signed by both parties.

MISCELLANEOUS

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Neither party may assign this Agreement without the prior written consent of the other, except that Service Provider may assign to an affiliate or successor in interest.

Service Provider:

By:

Date:

Client:

By:

Date:

Enter text✕

What a Laundry Service Agreement Covers

A Laundry Service Agreement is a written contract that defines the relationship between a laundry provider and a client for laundering goods or garments. It sets service scope, pickup and delivery terms, turnaround times, pricing and payment schedules, liability for lost or damaged items, insurance and indemnity obligations, and procedures for claims and dispute resolution. The agreement also clarifies whether services are recurring or one-time, any minimum volumes or service exclusivity, and the governing law that will interpret the contract.

Why a Clear Agreement Matters

A formal Laundry Service Agreement reduces misunderstandings, establishes payment and liability expectations, and provides a framework for claims and refunds. It protects both parties by allocating risk, documenting service levels, and enabling consistent operations for recurring services.

Why a Clear Agreement Matters

Who typically signs and uses this agreement

The Laundry Service Agreement is used by commercial providers and organizations that outsource laundering for staff uniforms, linens, or customer garments.

  • Property managers and landlords arranging tenant laundry services or bulk linen management.
  • Healthcare facilities and clinics contracting for patient linen, scrubs, and sterile textiles.
  • Hospitality and foodservice operators managing guest linens, tablecloths, and staff uniforms.

Each signer should have authority to bind their organization and confirm operational details such as pickup schedules, service levels, and payment terms.

How to complete the agreement, step by step

Follow a short sequence to fill the Laundry Service Agreement accurately and avoid delays in service setup.

  • 01
    1. Identify parties: Enter full legal names and business entity types for each party.
  • 02
    2. Define services: List items, laundering processes, special handling, and frequency.
  • 03
    3. Set pricing: Specify unit rates, minimums, taxes, and billing cycle.
  • 04
    4. Sign and date: All authorized signers sign and date the signature block.

Essential contract data to include

Parties: Full legal names
Effective date: MM/DD/YYYY
Service scope: Items and tasks
Payment terms: Rates and billing
Liability limits: Caps and insurance
Signature lines: Authorized signers

Common mistakes to avoid

  • Vague service descriptions that omit special handling or exclusions and lead to conflicting expectations and disputes.
  • Failing to state turnaround time or pickup windows, causing missed pickups and billing disagreements.
  • Not specifying liability limits or insurance requirements, exposing either party to unexpected financial risk.
  • Using informal sign-offs (email replies or initials) without a clear, executed signature block when a signed contract is required.

Potential penalties and contract risks

Late payment: Interest and collection fees
Lost items: Replacement liabilities
Service breaches: Termination rights
Data exposure: HIPAA penalties if applicable
Tax errors: Backup withholding risk
Unauthorized signing: Contract unenforceability

Key clauses to include in a professional agreement

A complete Laundry Service Agreement organizes obligations, money terms, and remedies into clear clauses so both parties understand rights and responsibilities.

Service scope

Describe goods, cleaning methods, frequency, and any exclusions; attach a service schedule or exhibit for clarity and operational use.

Pricing

Specify unit rates, minimum charges, taxes, billing frequency, accepted payment methods, late fees, and adjustments for exceptional services or materials.

Turnaround time

State guaranteed processing windows, rush options, and remedies for missed deadlines such as credits or refunds.

Liability & insurance

Limit liability to a stated amount, require commercial general liability or property insurance, and state proof-of-insurance requirements.

Loss and claims

Set a clear claims window, documentation required for claims, and the process for inspection, replacement, or reimbursement.

Termination

Specify contract length, renewal mechanics, termination for convenience, and cure periods for breaches.

Where and how to send or file the signed agreement

Decide routing and retention before execution so signed copies reach the right contacts and systems promptly.

  • Provider office: Original signed copy held at provider headquarters.
  • Client records: Client keeps a signed copy in contract files.
  • Email execution: Signed PDF copy sent to both parties by email.
  • Cloud storage: Store executed PDF in company document system.

How to configure an online signing workflow

Set up an e-sign workflow with authentication, required fields, and routing to match operational steps for pickups and billing.

Field Configuration
Signature fields Two signers required; date stamps enabled
Initials Initials required on each page
Authentication Email plus optional SMS code
Storage format PDF with audit trail preserved

Digital signing and file format considerations

Choose a signing platform that supports required file types, security settings, and integration points with your systems.

  • File formats: PDF, DOCX, or HTML accepted
  • Integrations: Salesforce, Microsoft 365, Google Workspace
  • Authentication: Email, SMS, or advanced options

Ensure the platform can produce a tamper-evident signed PDF and retain a detailed audit trail for enforceability and recordkeeping.

Typical timelines and deadlines to include

Specify clear timing obligations to avoid service failures and payment disputes.

Service commencement date:

Date services begin as stated in the Effective Date field

Pickup window:

Designate days and time ranges for pickups and deliveries

Turnaround standard:

State standard completion, e.g., 48–72 hours

Claims window:

Require claims within 7 days of delivery

Renewal notice:

Provide 30 days' notice for nonrenewal

Frequently asked questions about the Laundry Service Agreement

Answers to common execution and compliance questions when preparing or signing a Laundry Service Agreement.


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