Leasing Support Process Document

Leasing Support Process Document

This Leasing Support Process Document (the Agreement) is entered into as of between Client Name: and Leasing Support Provider Name: .

WHEREAS

WHEREAS, the Client engages in leasing or property management activities and requires administrative and operational leasing support services to process lease applications, coordinate showings, and manage lease documentation; and

WHEREAS, the Provider represents that it has the personnel, systems, and procedures necessary to deliver leasing support services in compliance with industry standards and applicable laws; and

WHEREAS, the parties desire to set forth the scope, deliverables, payment, confidentiality and other terms governing the leasing support services to be provided by the Provider to the Client.

1. SCOPE OF WORK

The Provider shall perform leasing support services including, but not limited to, processing rental applications, scheduling and coordinating property showings, conducting preliminary tenant screenings, preparing lease documentation for execution, tracking lease expirations and renewals, and maintaining lease-related records. Specific deliverables, performance standards, and service levels are identified below and may be amended by written agreement of the parties.

2. PERFORMANCE STANDARDS AND REPORTING

3. PAYMENT TERMS

The Client agrees to pay the Provider in consideration for the services described herein in accordance with the amounts and schedule set forth below. All amounts are stated in the currency agreed by the parties.

4. TERM AND TERMINATION

This Agreement commences on and shall continue until unless earlier terminated as provided below.

Either party may terminate this Agreement for material breach if the breaching party fails to cure the breach within the notice period specified above following written notice. Termination does not relieve the Client of obligations to pay for services performed or costs reasonably incurred through the effective date of termination.

5. CONFIDENTIALITY

For purposes of this Agreement, Confidential Information means non‑public information disclosed by one party (the Disclosing Party) to the other (the Receiving Party) relating to tenants, lease terms, screening results, financials, business processes, pricing and other proprietary matters. The Receiving Party shall: (a) hold Confidential Information in strict confidence; (b) not disclose Confidential Information to any third party except to employees, agents or subcontractors who have a need to know and who are bound by confidentiality obligations no less protective than those herein; and (c) use Confidential Information solely to perform obligations under this Agreement. Confidential Information does not include information that: (i) is or becomes generally available to the public through no fault of the Receiving Party; (ii) was rightfully in the Receiving Party's possession prior to disclosure; or (iii) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information.

Upon termination or expiration of this Agreement, the Receiving Party will promptly return or destroy Confidential Information as directed by the Disclosing Party, except to the extent retention is required by law or reasonable recordkeeping procedures.

6. COMPLIANCE AND INSURANCE

The Provider shall perform services in compliance with all applicable laws, rules and regulations, including fair housing, privacy and data protection laws. The Provider shall maintain commercial general liability and professional liability insurance in amounts customary for the industry and shall provide certificates of insurance to the Client upon request.

7. ESCALATION AND DISPUTE RESOLUTION

The parties will attempt in good faith to resolve disputes arising under this Agreement through escalation to designated executives. If escalation fails to resolve the dispute within thirty (30) days, the parties may pursue any remedy available at law or in equity. Nothing in this Section prevents a party from seeking injunctive relief where appropriate to protect Confidential Information or urgent rights.

8. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the state of without regard to that state's conflict of law principles.

9. LIMITATION OF LIABILITY

Except for liability arising from willful misconduct or gross negligence, in no event shall either party be liable to the other for special, incidental, consequential or punitive damages, whether based in contract, tort or any other legal theory. The total aggregate liability of either party arising out of or related to this Agreement shall not exceed the total fees paid by the Client to the Provider under this Agreement during the three (3) month period preceding the event giving rise to the claim.

10. ENTIRE AGREEMENT

This Agreement, including any exhibits or attachments executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior oral or written agreements, understandings and communications relating to such subject matter. Any amendment or modification to this Agreement must be in writing and signed by authorized representatives of both parties.

11. MISCELLANEOUS PROVISIONS

Neither party may assign this Agreement without the prior written consent of the other, except that the Provider may assign to an affiliate or in connection with a merger or sale of substantially all of its assets. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

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