Customer Identification
Fields for legal name, DOB, government ID, address, and verification evidence so identity proofing is auditable and repeatable across cases.
A consistent template reduces regulatory risk by documenting required steps for customer due diligence and suspicious activity reporting. It improves auditability, supports internal controls, and creates reproducible records that align with compliance frameworks and applicable statutes.
Teams that manage compliance, onboarding, and regulatory response commonly complete and review AML templates.
Use by these groups helps centralize evidence, speed internal review cycles, and provide a defensible paper trail for oversight.
| Field | Configuration | Field name | Required/Optional | Validation |
|---|---|
| Customer Name | Required | Exact-match validation |
| Risk Rating | Required | Dropdown: Low/Medium/High |
| Supporting Docs | Optional | PDF upload, max 25MB |
| Approval Path | Conditional routing to AML officer |
Use a platform that preserves the audit trail, supports secure storage, and can apply role-based access controls.
Platforms should enable exportable audit reports and support compliance requests without altering original signed content.
Complete within 3 business days of receipt
Finish within 10 business days when triggered
AML officer decision within 5 business days
Draft and internal review within policy timeframe
Index and store within 7 days after closure
Fields for legal name, DOB, government ID, address, and verification evidence so identity proofing is auditable and repeatable across cases.
Structured risk-scoring inputs and free-text rationale documenting jurisdiction, industry, adverse media, and counterparty risk factors for compliance decisions.
Itemized transaction entries with dates, amounts, currencies, counterparty details, and links to statements or payment records for traceability.
Concise chronological narrative describing observed anomalies, relevant thresholds crossed, and why activity appears suspicious, without conjecture.
Designated signatory fields for AML reviewer, compliance manager, and legal counsel with date/time stamps and role identifiers.
Placeholders for supporting documents such as ID scans, transaction reports, correspondence, and screening results to support conclusions.
| Criteria | AML Template | Compliance Letter |
|---|---|---|
| Notarization Required | varies | |
| eSignature Validity | ||
| Use Case | investigation record | summary or certification |
| Retention Requirement | 5–7 years | 3–7 years |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |