Client Identity
Full legal name, any DBAs, date of birth or organization formation date, and government ID references to verify identity and prevent mismatches.
A consistent intake sheet reduces onboarding errors, speeds conflict checks, and documents consent and scope before substantive legal work begins. It supports accurate calendaring, fee transparency, and regulatory compliance for finance, healthcare, and court-related matters.
Collaboration between client, intake staff, and attorney ensures the sheet becomes the authoritative starting record for the matter.
Full legal name, any DBAs, date of birth or organization formation date, and government ID references to verify identity and prevent mismatches.
Primary mailing address, physical address if different, best phone, email, and preferred contact method for notices and billing.
Short factual description of the legal issue, key dates, opposing parties, and desired outcome to triage urgency and jurisdictional considerations.
Prior counsel names, related matters, and parties to check against the firm conflict database and document any known relationships.
Retainer amount or fee structure, billing contact, trust account instructions, and any conditional fee or contingency details.
List of required attachments (IDs, contracts, leases, medical records) and whether originals or certified copies are needed for filing.
| Field Mapping | Auto-populate intake fields into case management |
|---|---|
| Conditional Fields | Show or hide fields based on matter type |
| Document Attachments | Require specific uploads for evidence or ID |
| Notifications | Email attorney and paralegal upon submission |
| Retention Rule | Flag when documents move to long-term storage |
Ensure the platform encrypts data in transit and at rest, supports role-based access, and can capture an audit trail suitable for compliance and potential court review.
Complete within 24–48 hours of intake submission.
Obtain signature before substantive legal work begins.
Request critical documents within 7 days of intake.
Add any imminent court or statute deadlines immediately.
Complete per employer rules; timing varies by form type.
Client provides information and initial documents.
Confirm no conflict or obtain waivers where needed.
Retainer agreement signed and funds received.
Case record created and tasks assigned.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (bulk send) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A small property management firm standardized intake to process remote closings and tenant matters quickly.
A healthcare practice used intake templates to capture consents and financial authorizations securely.