Appointment
Identify the broker name, license number, and contact information; state the principal's full legal name and policy identifiers to avoid ambiguity in carrier processing and commission allocations.
A Legal BOR Letter clarifies representation, prevents duplicate commission claims, and documents client intent to appoint a broker. It reduces disputes between carriers and agents, supports audit trails, and provides a clear effective date for commission and service responsibilities.
Common users include insured individuals and organizations appointing an insurance broker to manage policies and commissions.
Carriers, managing general agents, and compliance officers also review BOR letters to enforce contract terms and update agency records.
Identify the broker name, license number, and contact information; state the principal's full legal name and policy identifiers to avoid ambiguity in carrier processing and commission allocations.
Specify the effective date using MM/DD/YYYY format and whether the change is prospective or retroactive; carriers rely on this date to route renewals and apply commission adjustments.
Include clear, signed authorization language stating the principal appoints the broker, authorizes access to policy records, and directs carriers on commission disbursement and dispute resolution for prior broker claims.
List each affected policy by carrier name, policy number, coverage type, and effective periods; missing identifiers often delay carrier acceptance or cause payment misallocation.
Provide an authorized signer name, title, and signature block; attach corporate resolution or power of attorney when a third party executes on behalf of the principal to verify authority.
State how the letter will be delivered to carriers (email, certified mail, or e-submission) and include contact details for confirmation and carrier acknowledgment tracking and records.
| Field | Configuration |
|---|---|
| Signature Authentication | Email link or SMS code with optional KBA |
| Attachments Required | Attach policy PDFs and W-9 if requested |
| Signature Fields | Place signature, date, and initials fields |
| Audit Trail | Capture IP, timestamp, and action log |
Ensure the chosen platform supports secure e-signing, audit trails, and delivery receipts before sending a BOR letter electronically.
Choose a platform that provides AES-256 encryption at rest, TLS 1.2/1.3 in transit, and a tamper-evident audit trail; ensure any HIPAA BAA or enterprise security requirements are in place before transmitting protected health information or sensitive client data.
State effective date clearly; carriers may require processing time.
Allow 7–30 business days for carrier review and acceptance.
Some carriers prohibit retroactive appointments; verify policy terms.
Adjustments may apply to next billing cycle or renewal.
Keep proof of delivery and carrier acknowledgment indefinitely.
Prepare letter, attach policy IDs, verify signer authority.
Authorized representative signs; attach corporate resolution if needed.
Send via agreed channel and request written acknowledgment.
Insurer updates records and notifies parties of acceptance.
A midsize manufacturing firm changed brokers to centralize all commercial policies under one producer to simplify renewals and claims handling.
An employee benefits administrator appointed a broker for a multi-state plan to manage carriers and negotiate stop-loss coverage terms.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |