Case Identifier
Unique case or matter number assigned at intake, used to link filings, communications, and evidence for consistent tracking across systems.
A completed Legal Case Inquiry standardizes intake, reduces follow-up, and documents initial consent for electronic handling. It preserves critical facts for case evaluation and litigation readiness while helping teams meet retention and compliance requirements under applicable federal and state law.
Staff across legal, risk, and intake teams complete the Legal Case Inquiry to collect consistent data and trigger next steps.
Completed inquiries speed triage, ensure consistent routing to counsel, and create a record for compliance and audit purposes.
An attorney reviewing the inquiry confirms sufficiency of allegations, identifies jurisdictional issues, and authorizes filing or formal preservation steps. The attorney documents conflicts checks and then signs or routes the inquiry for filing or settlement intake.
A non-attorney intake specialist or paralegal completes the initial data capture, collects supporting files, and records consent for electronic processing. They do not provide legal advice but ensure the record is complete for counsel review.
Unique case or matter number assigned at intake, used to link filings, communications, and evidence for consistent tracking across systems.
Full legal names and contact information for plaintiff(s) and defendant(s), including business legal entity names and registered agent when relevant.
A concise statement of alleged facts, legal theories, and relief sought that allows preliminary jurisdiction and statute of limitations assessment.
Key dates such as incident date, discovery date, contract execution, and any prior notice dates that affect deadlines and filing strategy.
Inventory of primary documents, witness names, and electronic files with short descriptions to support early case evaluation and preservation.
Signature block for declarant with date, capacity, and optional notarization or witness fields depending on jurisdictional requirements.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel routing options depending on approvals. |
| Authentication | Email link, SMS code, or stronger KBA depending on risk. |
| Conditional Fields | Show or hide fields based on prior answers to reduce mistakes. |
| Auto-Archive | Move completed inquiries to secure storage per retention rules. |
Ensure the platform supports required integrations, file formats, and authentication methods before eSubmitting inquiries.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |
Allow 30 days to verify facts and collect documents from the reporting party.
Filing and service deadlines depend on jurisdictional rules and should be verified by local court rules.
Issue preservation requests promptly to avoid spoliation of evidence.
Compare incident date to applicable statute of limitations immediately.
Retention generally begins at closure or final disposition of the matter.
Initial information captured and assigned to a matter owner.
Counsel examines facts and recommends next steps.
Decide whether to file, settle, or dismiss the matter.
Serve opposing parties and archive the inquiry with audit trail.
| Criteria | Legal Case Inquiry | Attorney Intake Form |
|---|---|---|
| Purpose | initial triage | detailed engagement |
| Attorney Review | optional early review | required by counsel |
| Notarization | rarely required | sometimes required |
| Typical Length | short summary | extended questionnaire |
Optica used a standardized intake to reduce back-and-forth and speed client onboarding.
A real estate operator replaced paper intake with digital inquiries to capture signatures remotely.