Client Identity
Full legal name, client ID or matter number, and contact information to match the declaration to the correct client record and prevent misattribution.
A formal declaration reduces ambiguity about possession, protects client property, supports trust accounting, and provides evidence in audits, disputes, or bar inquiries. It documents chain of custody and demonstrates compliance with fiduciary duties.
The recipient is typically the client or the client’s authorized representative; a copy is retained in the custodian’s file for compliance and audit trails.
An attorney or authorized agent signs to acknowledge receipt and assumes custody responsibility. The signer should include printed name, title, bar number if applicable, and contact details to support attribution and later verification.
A firm compliance officer or designated custody manager oversees chain-of-custody logging and record retention. This role handles internal controls, reconciles trust ledgers, and responds to client or regulator inquiries.
Full legal name, client ID or matter number, and contact information to match the declaration to the correct client record and prevent misattribution.
A detailed list of items received (documents, funds, keys, physical property) with serial numbers, descriptions, and approximate values where relevant.
Exact custody start date in MM/DD/YYYY format and the physical or electronic location where items are held, critical for audit and chain-of-custody.
Reference to the engagement letter, court order, power of attorney, or client instruction authorizing custody and specifying any limitations on use or access.
Clear conditions and procedures for returning items, including required approvals, identification, or documentation for release.
Printed name, role, signature, date, and witness or notary details where required to validate custody and attribution.
| Field | Configuration |
|---|---|
| Auto-fill Client Fields | Map client name and matter ID from the CRM to the declaration form. |
| Conditional Fields | Show custody-specific fields only when specific item types are selected. |
| Signer Authentication | Enable email OTP or SSO for signer attribution and secure access. |
| Audit Logging | Capture timestamps, IP, and action history for compliance review. |
Ensure the platform supports HIPAA BAAs and 21 CFR Part 11 where applicable, and that encrypted storage and auditability meet your compliance needs.
Provide the declaration to the client or representative when custody begins.
Scan or save the signed declaration to the client file within two business days.
Acknowledge client requests for copies in a reasonable time; track responses.
Reconcile custody records with trust ledgers monthly for client funds.
Retention periods run from the custody start date recorded in the declaration.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Brian Fitzgibbons found the interface simple and usable for clients
Tim Martin processes custody documents online with full compliance